Just want to say thank you to the great staff there for taking care of a friend of mine who’s just experienced a major plumbing emergency. She reached out seeking info on next steps to take and spoke to owner apparently. I’m told this woman responded quickly (which is huge in a situation like this) and was above and beyond helpful and informative and generally seemed to actually empathize and care about helping. Not a common thing these days unfortunately. So just a big thank you for the exceptional service.
Stephanie Greer
-
May 13, 2023
Matt Ross was awesome! His professionalism, mannerism, communication, and sweet soul made the experience so much more easier to deal with. Matt actually made me feel like I mattered and the fact that he was not settling for half doing the job really wowed me. He treated my family like his own. Way to go Matt!!!!
jfoegal
-
May 17, 2023
Every great company has good people working for them. Dealing with a flood is not easy, but everyone at Lotus Restoration Services cares and makes it their mission to give you the very best customer service in the industry.
Dana Croschere
-
July 01, 2022
I am so grateful that a co-worker of mine told me about Lotus Restoration Services after having a leak in my upstairs bathroom that impacted my kitchen ceiling. Unfortunately, I didn't know about them when I had everything dried out with fans (I paid much more than I should have) but I'm really thankful that I was able to work with them for the repairs. Bobby was a true professional and very dedicated to making sure the job was done right and to my complete satisfaction. I have a very good eye for detail and I can't even tell where the ceiling had holes in it and was repainted. They are also an honest company in that the job didn't require as much paint/labor as originally planned and they made sure to adjust the charges fairly, which was very important to me since I was paying out of pocket. I cannot say enough good things about Lotus and highly recommend them to anyone in need of restoration services.
Paige Larson
-
August 10, 2022
I cannot speak more highly of my experience with Lotus! Tanner from Lotus came out to check to see if there was mold behind my wall due to water damage. Tanner did a thorough inspection and after inspection told me that there was no mold so I asked what I owe him for the inspection and he said nothing. He wouldn’t even accept a tip. I don’t know any service provider to ever do an inspection for free so I was blown away to hear that I didn’t owe anything. It speaks to the honesty and integrity of the leadership and staff. I would highly highly recommend Lotus to anyone and everyone. I will call no other company for my mold and restoration needs. Thanks for taking great care of me Lotus team!
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1135 N McQueen Rd STE 132, Gilbert, AZ 85233, USA
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Just want to say thank you to the great staff there for taking care of a friend of mine who’s just experienced a major plumbing emergency. She reached out seeking info on next steps to take and spoke to owner apparently. I’m told this woman responded quickly (which is huge in a situation like this) and was above and beyond helpful and informative and generally seemed to actually empathize and care about helping. Not a common thing these days unfortunately. So just a big thank you for the exceptional service.
Matt Ross was awesome! His professionalism, mannerism, communication, and sweet soul made the experience so much more easier to deal with. Matt actually made me feel like I mattered and the fact that he was not settling for half doing the job really wowed me. He treated my family like his own. Way to go Matt!!!!
Every great company has good people working for them. Dealing with a flood is not easy, but everyone at Lotus Restoration Services cares and makes it their mission to give you the very best customer service in the industry.
I am so grateful that a co-worker of mine told me about Lotus Restoration Services after having a leak in my upstairs bathroom that impacted my kitchen ceiling. Unfortunately, I didn't know about them when I had everything dried out with fans (I paid much more than I should have) but I'm really thankful that I was able to work with them for the repairs. Bobby was a true professional and very dedicated to making sure the job was done right and to my complete satisfaction. I have a very good eye for detail and I can't even tell where the ceiling had holes in it and was repainted. They are also an honest company in that the job didn't require as much paint/labor as originally planned and they made sure to adjust the charges fairly, which was very important to me since I was paying out of pocket. I cannot say enough good things about Lotus and highly recommend them to anyone in need of restoration services.
I cannot speak more highly of my experience with Lotus! Tanner from Lotus came out to check to see if there was mold behind my wall due to water damage. Tanner did a thorough inspection and after inspection told me that there was no mold so I asked what I owe him for the inspection and he said nothing. He wouldn’t even accept a tip. I don’t know any service provider to ever do an inspection for free so I was blown away to hear that I didn’t owe anything. It speaks to the honesty and integrity of the leadership and staff. I would highly highly recommend Lotus to anyone and everyone. I will call no other company for my mold and restoration needs. Thanks for taking great care of me Lotus team!