I recently had the pleasure of working with Candice Hays and Lisa Epps and cannot speak highly enough about the exceptional service they provided. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. The restoration process can be overwhelming, but Candice and Lisa made the entire experience seamless. Their team was not only prompt and efficient but also displayed a level of attention to detail that truly set them apart. Jonah and Luis are apart of the mitigation team on site and were courteous, knowledgeable, and dedicated to ensuring the best outcome for the property. Communication was outstanding throughout the entire project. The team at Kustoms kept me informed at every stage, explaining the process and addressing any concerns I had promptly. This transparency and open communication fostered trust, making the restoration process much smoother. The quality of their work exceeded my expectations. In addition to their technical proficiency, Lisa and Candice demonstrated a genuine commitment to customer care. They went above and beyond to accommodate my schedule and ensure minimal disruption during the restoration process. Overall, I am incredibly grateful for the outstanding service provided by Kustoms and their whole crew. If you're in need of a reliable and top-notch restoration company, look no further. I wholeheartedly recommend Kustoms for their expertise, professionalism, and unparalleled commitment to customer satisfaction. They truly set the standard for excellence in their industry.
Kustom Us is there to address any Emergency services you require. It has the best Mitigation team. You have a flood they will be there in no time. Very professional and knowledgeable. The Contents team are the best there is when it comes to handling your belongings with the same care you give them. The crew will make sure your personal belongings are well taken care of. The Repair team will make sure your house is back they way it was in no time. Very professional and clean at what they do. Their work is the best there is. Kustom Us will work with you in your time of need.
Our roof was peeled back by one of our Arizona monsoon storms. Kustom responded immediately to tarp our roof and mitigate water damage inside our home. They then had a great team who came and performed "demo" and removed the drywall in all damaged areas. Steve coordinated everything and his people were outstanding. We had the roof repaired and their reconstruction team came to install drywall, paint and put everything back together. Special thanks to Mario, Damien (extremely talented), Angel and Carlos. All of the Kustom teams worked diligently to restore everything after the storm damage. From top to bottom, they were absolutely great to work with. You can see clearly that they care about their customers and about what they do; very detail oriented and want to take care of their clients. While this would qualify as a disaster for some, and I don't think we want to do it again, we thoroughly enjoyed meeting their people and working with Kustom. Great company, great people and very good at what they do. Absolutely recommend!!
Carlos and Angel were professional, personable, and excellent craftsmen. They took the time to explain what they were doing, answered any questions that we had, kept us informed regarding what they were doing and what needed to be done. We would highly recommend them to friends. We have had excellent experience with all of the Kustom employees that have helped us through this process. In addition, David Llamas and his crew did an excellent job cleaning out and drying our roof flood Tom and Joanne Whitcomb
Shout out to Mario, Angel, Damian and Carlos for the work they completed getting our house back together! ALSO appreciate the work from Anthony, Mario, RJ, Antonio, and Daniel--this company takes care of their clients!
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