Fantastic customer service and great quality work. They've cleaned my carpets as well as done ester removal and both jobs were superb! Jimmy is a wonderful person and he knows his stuff!
Elvita
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July 29, 2019
They were very prompt. They did a great job. The carpet looked like the new, like when I first had it installed. I have always used Jimmy Garza Water Removal. I highly recommend them! Thank you!
ismael alarcon
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January 08, 2020
The best company to service your restoration needs. Also great carpet cleaning service. Very well educated in their field. Great interaction with homeowners. Always fair and honest. Highly recommended to everyone I work with.
Heather Harmston
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June 11, 2019
Absolutely disappointed in the type of company that would handle their business in this manner. Friday I called due to an overflow emergency that left inches of water on the floor. At 2 pm I was told they have a guruntee or less than 90 minutes to be at the property. Well 2 1/2 hours later the tenants had already left the property and the guy finally shows up. I told them they were over 1 hour late and I would try and reschedule. I called first thing Monday morning at 8:30 am to set up a time for 3 pm. The appointment was confirmed well ahead of schedule and at 2:30 I received a call that they would have to cancel and reschedule for the next day due to a water “emergency” as if this was not an important appointment. Not only did they not show up on time Friday but they completely flakes out on Monday. I still have yet to speak with the owner or “manager” himself and was told all of this by the staff. I still have yet to receive a call back for any type of rescheduling which I immediately tried contacting another company. Overall completely disappointed in how they handle anything
Izza Rodriguez
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January 14, 2021
Very Professional team, practive and very responsive. Very clear message and expectations in the progress of the water removal. Very friendly and proactive. Very recommended.
Our Address
1110 N Piedras St, El Paso, TX 79903, USA
Claim Listing: Jimmy Garza Carpet Cleaning
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Fantastic customer service and great quality work. They've cleaned my carpets as well as done ester removal and both jobs were superb! Jimmy is a wonderful person and he knows his stuff!
They were very prompt. They did a great job. The carpet looked like the new, like when I first had it installed. I have always used Jimmy Garza Water Removal. I highly recommend them! Thank you!
The best company to service your restoration needs. Also great carpet cleaning service. Very well educated in their field. Great interaction with homeowners. Always fair and honest. Highly recommended to everyone I work with.
Absolutely disappointed in the type of company that would handle their business in this manner. Friday I called due to an overflow emergency that left inches of water on the floor. At 2 pm I was told they have a guruntee or less than 90 minutes to be at the property. Well 2 1/2 hours later the tenants had already left the property and the guy finally shows up. I told them they were over 1 hour late and I would try and reschedule. I called first thing Monday morning at 8:30 am to set up a time for 3 pm. The appointment was confirmed well ahead of schedule and at 2:30 I received a call that they would have to cancel and reschedule for the next day due to a water “emergency” as if this was not an important appointment. Not only did they not show up on time Friday but they completely flakes out on Monday. I still have yet to speak with the owner or “manager” himself and was told all of this by the staff. I still have yet to receive a call back for any type of rescheduling which I immediately tried contacting another company. Overall completely disappointed in how they handle anything
Very Professional team, practive and very responsive. Very clear message and expectations in the progress of the water removal. Very friendly and proactive. Very recommended.