Jenkins Restorations

Lori Whittemore

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March 09, 2022

When USAA offered to provide Jenkins Restoration as my water remediation company I didn't hesitate. I know their quality workmanship first hand from a close friend of ours in Virginia. He has managed their crews for over 30 years. My own remediation crew on North Carolina helped make a bad leak, which occurred during our home sale, one less thing to worry about. Thanks guys for everything!

Allison Phillips

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January 25, 2022

I was assigned to Jenkins Restoration in August 2021 after water damage in my home requiring water mitigation, flooring replacement, and ceiling repair. Jose with the water mitigation team was excellent, very friendly and patient explaining the services to me (1st time homeowner), responsive, and eager to help. I was pleased with his services along with the flooring technicians who came to replace the carpet and vinyl in my home. I was a little disappointed with the outcome of my living room ceiling as you can definitely tell some recent work was done on it because it is no longer smooth, but I suppose that comes with having replacement/repair work done. Overall, very pleased with their services, responsiveness, and patience with my work schedule.

Erin Simmons

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February 02, 2023

We discovered that our dishwasher had been leaking on Sunday morning. I called Jenkins Restoration and a few hours later Mike Young was there to help. He was very reassuring, competent, and patient. He took the time to explain the process and what we could expect moving forward and answered all the questions we had. Once the water was cleaned up Mike gave a time he would come back the next day to spray and scrub the mold and remove all the damaged hardwoods and cabinet toe kicks. He came back on time and with his partner Maui and they quickly got my house in order. Mike Taylor who would be doing the estimate for the claim to help expedite the process also came and was also very kind, respectful and patient explaining the insurance claim process and answering all my questions. Mike was also very responsive to emails and calls. My insurance company ended up denying the claim, but I cannot say enough wonderful things about Jenkins and the two Mikes and Maui. It is nice to know where I would go next time there's a problem, but I hope I never have to.

Kevin Gallagher

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September 11, 2022

Jenkins was extremely professional in the scoping, execution and communication around the work they completed. Our project manager (Mike Y.) properly set expectations, was transparent with communication and helped to answer any and all questions we had during the remediation process. Would highly recommend Jenkins for their responsiveness, clarity and service.

Logan Valley

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July 28, 2022

The 2 techs were professional and thorough with evaluating the affecting areas, assisted with removing furniture & other items, removing the damaged carpet, padding, and insulation from under the house. Once done setup the necessary equipment to dry and treat the affected areas. Would recommend the guys for any project with identical issues. Great Job!! T Howard