About Jenkins Restorations

4.4 / 5

from reviews

Is this your business?

    Heather Wilkens
    -
    March 18, 2024

    What a wonderful company to work with. From Start to finish Jenkins was very informative on every step of my roof replacement. The employees that I worked closely with are Demi and Chuck. They went out of their way to help me with my Insurance claim and speaking with my adjustor. They both worked with me to guide me through the process and made sure it was completed in a very timely fashion. The workmanship and pride Jenkins took with my roof was impeccable. I highly recommend Jenkins for any of your home repairs. I would definitely use them again. Thank you again for the amazing job you did on my roof.

    Michael Halbig
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    March 04, 2024

    After our hot water heater broke unexpectedly, our insurance helped us find Jenkins Restoration. They came out promptly and quickly handled the remediation process...within a few hours they had vacuumed up all the standing water and removed the affected baseboards. We went with them to work the restoration and John (Project Manager) was easy to contact and talk to about the project. Jenkins' team was excellent at communicating with us and were very helpful in helping us decide things such as carpeting and paint colors. They came in and completed the work within a few days. Super team that I would not hesitate to use again in the future. A+

    Annette Kellermann
    -
    March 15, 2024

    I worked with Jenkins in the restoration of water damage in my finished basement. They were great to work with, very professional and the project manager John kept me informed all along the way. They put me at ease and fully restored my basement to its original state. Highly recommend if you need any restoration work.

    Modesta Kalisch
    -
    December 07, 2023

    I cannot praise Jenkins enough for their exceptional service in handling the mold remediation process at my brother’s home. From start to finish, their professionalism, expertise, and dedication were truly outstanding. When I discovered water and mold in my brother’s home, I was extremely concerned about the health implications and the damage it could cause. From the moment I contacted Jenkins, they displayed a level of responsiveness and care that immediately put my worries at ease. Their team promptly scheduled an assessment, arriving punctually and thoroughly examining the affected areas. What truly sets Jenkins apart is their commitment to going above and beyond. They not only addressed the visible mold issue but also conducted a comprehensive inspection to identify any underlying causes. Their attention to detail was remarkable, ensuring that no stone was left unturned in the remediation process. Throughout the entire project, the team maintained clear communication, keeping me informed of their progress and explaining each step of the remediation process. Their transparency and willingness to answer all my questions demonstrated their expertise and commitment to customer satisfaction. Moreover, the technicians who worked on-site were not only skilled professionals but also courteous and respectful of my brother’s home. They took great care to minimize disruptions and left the premises impeccably clean once the remediation was complete. Thanks to Jenkins’ diligent work, the home is now mold-free, and I have complete peace of mind knowing that the issue has been effectively resolved. I wholeheartedly recommend Jenkins to anyone in need of mold remediation services. Their exceptional service, attention to detail, and dedication to customer satisfaction are truly commendable. Thank you, Jenkins, for your outstanding work and for going above and beyond to ensure a safe and healthy environment.

    Tia Thompson
    -
    June 23, 2023

    Jenkins Restorations was referred to me by my insurance company after my water heater bursted and flooded my basement. After the water mitigation, this company came in to put my basement back in order. I will say that I LOVE the flooring selection for the LVP boards that were installed and that work was done well. I do think overall, my basement looks better and more modern than it did before the damage. I also liked that the project manager (Demi Hartman) was in good contact with me throughout the project. She helped relieve issues when they arose. However, there was a lack of professionalism from the workers who performed the job. On day one, they left for lunch without telling me and left my back doors wide open. Thankfully I noticed that they were gone and was able to secure my home. I think it is important for any contractors to remember that this is someone's HOME, and I think they lost sense of that. From the loud music and yelling across my basement (while I worked from home, I could hear them from the upstairs floor with the door closed.) to spitting in the stairwell inside my home (I get the floors were raw at that point, but you're still inside!) And leaving debris at my home for days after the work was completed, and leaving a motor scooter that still remains outside my fence. The final kicker is that I was told that they would remove wall fixtures, paint the walls, and then replace them. It was clear after the painting was done that they had painted around the fixtures. I brought this to the PM's attention, and thought it had been addressed. Imagine my surprise when this morning, I find that they only did it to ONE of the 4 fixtures on that wall, and now I have to go buy paint to finish the work that was started. TLDR: While I like the end result of the floors and that my home was restored after damage, the shortcuts that were taken that I DID notice (what other ones were taken that I DIDN'T), and lack of respect of my property makes it so I could not recommend this company to anyone I care about. RESPECT goes a long way.

    Jenkins Restorations

    Our Address

    6920 Tudsbury Rd Suite K, Baltimore, MD 21244, USA

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