Jenkins Restorations

7606 Whitehall Executive Center Dr Suite 500, Charlotte, NC 28273, USA

About Jenkins Restorations

4.2 / 5

from reviews

Is this your business?

    Mary McCall
    -
    February 09, 2022

    We were referred to Jenkins through our Insurance provider and I am so glad we were. Brandon with Jenkins was amazing. He was prompt, efficient, kind and very knowledgeable and explained every action they were going to take to help us prevent further water damage and to clean up the current water situation after a bathroom flooded and spilled over into other rooms in our home. We had initially contacted another water restoration company and they had advised they would not be able to be out for almost a week, so we were very happy when our insurance company recommended Jenkins. Brandon made it his mission to ensure everything they did would not further inconvenience us and that he was truly trying to make sure we were comfortable and felt confident in the process and procedures taking place. That gave us reassurance that the situation was being handled extremely well and we felt valued as customers who were experiencing this unfortunate situation. So far, we have been extremely satisfied with the level of service and the overall customer experience we are receiving from Jenkins. The next phase, the contractor portion and reconstruction process begins tomorrow and I feel very confident that the same level of service will continue throughout the duration of this process and look forward to writing a future review after the next phase is complete. I would definitely recommend Jenkins to anyone else I know that has the unfortunate experience of dealing with a difficult water situation. Thank you again Brandon! You were awesome!

    Susan Traynor
    -
    November 09, 2022

    We have had a very good experience with Jenkins. They were recommended by our insurance company. My contact was with Daniel and he was superb from start to finish. Their contractors were professional, and we knew what to expect. They would arrive when they said they would. If there was a delay in anything we would get a text. I would definitely recommend them.

    lulu0330 dong
    -
    June 01, 2022

    I would like take more time to thank three of Jenkins’s staff. 1st. Michael Donihee Charlotte Branch manager. in particular After meeting with Michael, I can have a sense of trust in the company he represents. Willing to choose Jenkins Restoration Co. repair my house . 2nd. Andrew Bloom, he tries his best to meet the requirements of customer needs, he is very good at communicating, and I always gets a satisfactory answer from him. 3rd. Aaron Hansen, he helped me in a very short time to solve the piecemeal ending project that could not be completed for a long time. He is very abiding by the agreement, he has professional knowledge and can communicate well with his boss and clients. I also willing turn to Jenkins if I need help with remolding again.

    Matt Hanson
    -
    July 09, 2022

    Was referred to Jenkins by insurance company, so we called them for an estimate to fix damage. At the time of inspection we told them we want them to proceed with the repairs. Two weeks later we heard nothing from them. I called them telling them that we want the repairs done, which the office person I talked to said they would let the person who inspected the damage know and they would reach out to me. Another week of silence later we decided to call a different company, which got back to me within an hour and scheduled repairs within a couple days. I wasted three weeks waiting for Jenkins. I can’t comment on the quality of work since they seem like they didn’t want to do any.

    Anna Marie Haddock
    -
    August 06, 2021

    This review is about the moving portion of my renovations with Jenkins Restoration. The very first phase was the removal of my home contents to another location so that repairs could begin. Jonathan Walton is the Contents Manager and he arranged a crew led by Aaron who were on time, efficient and moved all of my furniture with ease and without issue. There was a crew of 8 individuals and they went right to work at ensuring my furniture was safely moved. The crew worked as a team and carried out the dining room, living room, two bedrooms and an office. Aaron completed the move in two trips with his truck. The entire team was fabulous; cannot say enough about how well they treated our furniture. In addition, they were thoughtful of our pets and were very kind and made sure they were secured in a room to not disrupt the move. Christopher was part of the moving crew and he was very gentle with our 2 dogs and cat (who was not very keen on all the activity). Maggie and the packing crew came in mid-way through the move and helped pack up any items that my husband and I did not get to. Everything was transported safely and nothing was damaged. The entire team was pleasant and made the experience a great one. Top notch is how I rate the whole experience. I am hoping that the flooring repairs go as well as the move. Thanks to Jonathan, Aaron, Maggie and the entire crew. Great job!!!!

    Jenkins Restorations

    Our Address

    7606 Whitehall Executive Center Dr Suite 500, Charlotte, NC 28273, USA

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