I truly don’t think Jenkins could have done a worse job on our home if they tried. The GM has wonderful customer service skills and really tells you what you want to hear but there is no follow through. Jenkins was hired to put in new floors, drywall, tile and paint in our house..the only thing done correctly was the tile. they painted well and then scuffed every wall significantly, did drywall fine and then put holes in it, and absolutely BOTCHED our floors. they agreed to come back and do it right a second time only to botch it again. their google reviews are great but 30 seconds on their BBB page is very telling as they have a significant amount of complaints. i attached photos so whoever reading this hopefully doesn’t waste their time. we DID get our money back on everything except the few things they did right and they did also credit us for a future air bnb when we get our floors done a 3rd time..i truly hate to post such a negative review but this was a horrible experience.
Maggie and her crew are the best! They were very professional and careful with wrapping and moving the furniture. They did a thorough cleaning before they put it back in place. They wiped down baseboards, window ledges, pictures, walls, blinds and chandeliers; just to name a few. I wasn’t expecting them to do that since the crew that put the flooring down cleaned up also. They did not leave a stone unturned. If you ever need work done with Jenkins Restoration, ask for her crew. You won’t be disappointed.
Jenkins Restoration has been wonderful to work with after our washing machine flooded our first floor. I would first like to give a shout out to Lorretta and MJ who called in a very timely manner the night of the leak during in a very stressful situation. They were kind and were able to schedule an appointment very quickly. Corey and Armondo, who came to our house to assess and take care of the water damage, were patient and kind. They answered all of our questions, allowed me to walk around with them and explained what they were doing. They were very knowledgeable and did a fantastic job. They helped make a rough situation better. MJ came on time to remove the equipment and check in on our house. And Cody contacted us very quickly to complete a reconstruction assessment. The whole team at Jenkins has been so easy to work with, kind, knowledgeable and have scheduled things in a timely manner. I highly recommend them!
Maggie, Andrew and Sebastian of the Content team were phenomenal. They handled my furniture with the utmost care, very carefully wrapping each piece. The reinstalled the furniture exactly as before and even put back the plants. They were very professional, efficient and courteous. They did an outstanding job.
We had a toilet leak into our kitchen through our ceiling onto our hardwoods. Bryce and Aiden of Jenkins Restoration came and removed the affected floor and ceiling. Very efficient and respectful of our space!
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