Jenkins Restoration is a preferred vendor for USAA for a reason. My mitigation specialist, Mr. Herrera has been amazing from day one. I had a water leak from my air conditioner and he responded in a timely fashion. He arranged for his contents unit to come and remove the furniture. The two women sent were awesome and I hate that I cannot remember their names. They took very good care of my furniture as they removed it from the bedroom. They were on point. They moved heavy dressers and nightstands with little effort. Took the bed down like a pro. Mr. Herrera contacted me on a daily basis to make sure everything was going to plan and to monitor the drying of the slab. I highly recommend this company due to Mr. Herrera’s quick response, professionalism and attention to detail.
Chris and Keith came out during a terrible time in our family's life. After a tragic incident with our home, they brought an amazing attitude and work ethic along with even offering to bring us food and drinks. I would highly recommend Jenkins Restorations and am so thankful for their rapid response and smiles they brought in an otherwise devastating situation. And my husband says give them a raise.
My parents recently gave me the house as they decided to move to Florida. Things were going well until I noticed what seemed to be mold in the basement. I was referred to Jenkins and I am so glad I was. They came immediately, were able to tell me wha was going on, and were able to take care of it—explaining step by step what they were doing and providing some of the best customer service I’ve seen when it comes to a home restoration company. Awesome company!
I highly recommend this company. Andrew introduced him self and gave me his business card upon arrival he was very professional and let me know everything that he would be doing along the way. When everything was done he made sure to take the trash and put tape on the edge of the flooring so my kids wouldn’t get hurt. Thank you!
Keith, Andrew and Val and Chris did a fantastic job. They were professional, timely, respectful, responsive and did a very thorough job (and didn’t leave a mess) I would very highly recommend them for your restoration project.
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