On April 7th, 2021 we had a major structural fire at my business and was told by other so called restoration company's it would be a minimum of 9 months before I could get back in and open back up for business. Well I refused to take that as a option and called JR Johnson LLC. and met with Tim Miller and David Fettig and there awesome team of subcontractors and 59 days later my doors were back open and we were open for business!! I would not hesitate to recommend this company to anyone nor would I think of using anyone else, Thank you David for your outstanding wiliness to make things right and working with me.
Our 16 building, 96 unit HOA is very pleased that J.R. Johnson, LLC have become our building and roofing experts. From repairs related to occasional leaks to entire building roof replacements J.R. Johnson and their Roofing Division Manager, James Roberts have consistently delivered excellent customer service. James and his crew respond timely and appropriately every time a need arises in caring for our 20 yr old HOA.
We had a great experience with JR Johnson. They rebuilt half an 8-plex for us after near total loss from a fire. Tom is a stellar project manager; he gave timely updates on progress, was efficient and organized managing his own crew + sub contractors and was quick to remedy unforeseen issues as they arose. Will certainly work with JRJ in the future.
Working with Tom and Melissa Maszy was an amazing experience. The bid process was seamless. They are in constant communication to ensure our team was always in the know about production status, and completion. I would highly recommend this company over any other restoration company in the Portland metro area!
JR Johnson’s crew, led by Roofing Division Manager James Roberts, reroofed 9 of the 35 townhome buildings in the Liberty Oaks development. The company did an amazing job in every aspect of the project, doing their best to minimize the impact of this project on our community of 152 townhomes. As HOA Board President, I had regular contact with James Roberts and found him always extremely positive and professional. If a resident did have an issue or concern over the several months project, James was attentive and responded in a timely manner. His attention to detail and follow-up with community members made this project go very smoothly. Outstanding Customer service at JR Johnson is not just a slogan or a lofty goal, it is how they do business every day. That starts at the top and extends to the crew of hard working, professional, honest roofers on-site regularly.
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