About Heroes Restoration Inc.

4.9 / 5

from reviews

Is this your business?

    John Hamilton
    -
    August 20, 2021

    Easy 5 star review. These guys were excellent. Professional, courteous, responsive, effecient and competent. I called a few places for estimates on some water damage I had in a carpeted living room. Heroes were by far the most responsive and helpful. They were able to do the inspection the same day I called (others took 5 days to even come out). Justin was very knowledgeable and thoroughly explained the cleaning process. Also went over the pricing in detail to be sure I understood the quote before any work was started. The price was very fair for the work and value. They were able to start right away. They were very efficient and were in and out in no time. They stayed in touch via cell and text to be sure I was up to date on what was going on. Justin even encouraged me to follow up questions or concerns. I would recommend and use these guys again. Thanks Justin and Heroes for making that process easy.

    Tiffany Martin
    -
    March 06, 2021

    I used this company about a month ago and they were amazing to work with. I had an issue with water coming through my shower and into my closet. I had two different companies do terrible patch jobs before heroes came out and discovered the root of the problem immediately. They were able to repair my tub, tile and the damage in my closet way quicker than I thought. Great prices and they worked with my insurance well. 10/10 would recommend and will use again if needed.

    Sam Morgan
    -
    July 18, 2022

    Heroes treated my job as an assembly line fix. They were curt, gave no details of their work, and then left behind a huge mess. Because of all this I was suspicious about the quality of their work, so I called in another company, who confirmed with pictures and video that Heroes had left behind a whole lot of mold, and barely done any work at all. The other company promptly fixed the issue in only 15 minutes, which only highlights how completely incompetent Heroes is, as they were here for days. AVOID this company! Every dollar I paid them was a complete waste.

    Jerry Nick
    -
    June 27, 2022

    I would recommend Heroes Restoration to anyone needing water damage clean-up. They were quick to respond to a roof leak which damaged a bedroom ceiling. The service technician was polite and thorough. The drying equipment was installed quickly and was effective in eliminating excess moisture in the attic area as well as the bedroom.

    Morgan Mistr
    -
    September 27, 2021

    Heroes Restoration is amazing. They were able to get out to my property within 2 hours my request and were efficient and easy to work with throughout the whole process. All of the communication was very transparent and they talked to my insurance as well. Definitely recommend!

    Heroes Restoration Inc.

    Our Address

    6403 Dickens Pl, Richmond, VA 23230, USA

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