Hays + Sons Complete Restoration

3819 Superior Ridge Dr, Fort Wayne, IN 46808, USA

About Hays + Sons Complete Restoration

4.6 / 5

from reviews

Is this your business?

    Karen Hartley
    July 08, 2024

    What a complete joke of a company! DO NOT HIRE THEM! They were hired to complete my mother's home after a water leak on the 2nd floor of their home in Ft Wayne, IN. The job was for new paint, carpet and drywall. This project has been over a year and a half and is still not complete. Everything they touched has been a disaster: Paint was sloppy, carpets weren't seamed, trash and debris were left all over the home, baseboards heaters not installed correctly which lead to problems, paneling not installed correctly, etc etc... Oh and the communication.... Scott the foreman has been sick, a funeral, got married was sick again, had a flat tire, etc etc... any excuse possible, we have heard. Every sub contractor that worked on the home has been called back numerous times with the project still in shambles. Oh and WATCH YOUR BILL... numerous charges were not removed for work that was never completed. I have 80 year old parents that would have never have caught the thousands of over charges! Not only did they remove an entire basement full of paneling that they were not allowed to remove (parents were living out of the home during the renovation) but replaced it with new paneling and the entire basement is bowed, and they left baseboards lying on the floor and said the job was completed! WOW no one ever even bothered to inspect their work. I WOULD HIGHLY RECOMMEND NO ONE EVER CALL THIS COMPANY EVER! I will be more than happy to show any communication between the company and photos of the horrible work that was completed if anyone would like to see what a joke they are.

    Axel Maldonado
    April 12, 2024

    Hays and sons did a great job on restoring my home after having water damage. From removing everything that was damaged to fixing and making sure everything was like before. Appreciated Michael & Russells (My Property Managers) attention and quick responses. They made this whole process smooth and overall a great experience. Would definitely recommend!

    Todd GIBSON
    May 07, 2024

    Wonderful crew came out within a few hrs and took great pride in the work that was performed, very professional, explained the process and made it a pleasant experience, well if you like having a roof leak with water damage! If you get to work with Russell, Caleb and Jase you won't be sorry great guys all around

    Brooke Zeller
    May 24, 2024

    Office staff is horrible! Jami in AR has called me by my son’s name because that was my email address. Tried to argue with me about insurance approval and she has no clue I had approval for 3 weeks with no work done. Jami will argue you with you and yet have no facts when doing so. She just makes the company look bad. My insurance company is no longer recommending their services to their customers because of how poorly the office staff ran my claim. Even after totally screwing up Jami has to have the last word and has constantly emailed me daily trying to get the last word. Not one time did anyone from this company return our calls during the work but will email me on a daily basis to pay an invoice. Find another company with office staff with good customer service.

    Shannon Griffith
    November 23, 2021

    Did insurance repair after tree hit our 4 seasons room. We also did other work to enhance the new 4 seasons room. Rick Green was our project manager and did an awesome job as this work took over year to complete due to Covid and material delays. Rick even jumped in do some of the work himself when they were short handed. Communication was excellent and attention to detail was on point. Just great to work with even thought this job was a nightmare from the beginning.

    Hays + Sons Complete Restoration

    Our Address

    3819 Superior Ridge Dr, Fort Wayne, IN 46808, USA


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