Rosario and Carlos worked on my apartment today and they were very nice and respectful. Rosario helped with educating me on filters and the new thermostat system. There was a complete replacement of my air compressor and they were lovely. There was a slight electrical issue that was out of their wheelhouse but they very quickly got in touch with who could come after the compressor replacement. Very respectful and informative. I'd recommend them to anyone looking for service. Edit: For the Electrical issue, Ryan and Ryan (funny enough) Came out to help rewire the system very quickly and we have cold air again!
Great Company! Always answers my emergency calls and regular call. They are very understanding & give you all the information you need. Answer all your questions as well. Hunter is the best! He is always very professional and gets the job done. I don’t know what I would do without Ground Zero & Hunter. Stay amazing!
I had to replace my water heater as the tank developed a huge leak. I had been planning to replace it with a tankless heater. Online research lead me to choose a Rinnai tankless water heater and I found Ground Zero Plumbing & AC through the Rinnai website. They came out the same day and took a look at the situation. Within a couple hours they sent me estimates for installing the Rinnai heater as well as another brand. I stuck with the Rinnai. Replacing a tank water heater with a tankless one is a big job. Two techs came the next day and installed the new water heater over the next 6 hours or so. They were friendly and courteous and obviously knew what they were doing. The installation looks beautiful and the water heater works great! They also gave me a bit of helpful information. I have always stored bottles of pool acid in the room with my water heater. They suggested that acid fumes may have contributed to the early failure of my old water heater. Good to know.
Noah is one of the best techs I’ve ever worked with. He was extremely professional & courteous. He made sure my unit was up & running & everything was okay before leaving. His top priority was making sure my family & I wouldn’t sleep without our AC working. He’s knowledgeable & very well mannered. He provided top tier service. I will always use Ground Zero!
Ricky worked fast and efficiently took care of our issue very friendly and cleaned up after himself well overall very happy
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