Ground Zero Plumbing & AC

240 N Pasadena St Suite A, Gilbert, AZ 85233, USA

About Ground Zero Plumbing & AC

4.9 / 5

from reviews

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    Sunny Ambergris
    -
    March 25, 2024

    Had an issue with some pipes bursting, called Ground Zero and within an hour, Henry and Peter showed up and it felt like the heros had come to save the day. What was initially a small issue turned out much bigger than we all thought, but these guys didn't even break a sweat! Peter even showed us the busted pipes and told us exactly why the pipes gave out. Henry and Peter were the most professional, kind and honest individuals and if we ever have an issue, I hope we can request them back. Thank you Henry and Thank you Peter! Our new pipes look fantastic!

    JPG_SIG10
    -
    March 11, 2024

    Brad, a plumber with Ground Zero Plumbing & AC, out of Gilbert, AZ, was out at my home this past Friday, 08Mar2024 to install a replacement kitchen sink, faucet, and under-sink garbage disposal unit. Brad arrived at around 8:15 a.m. (we had a window of 8:00 a.m. to 10:00 a.m.). He was courteous, friendly, professional, thorough, and made sure our kitchen sink replacement was done right and to my wife's and my satisfaction. We provided the replacement sink, faucet, and garbage disposal unit, which we had purchased at Home Depot the evening before. Once the replacement was completed, as Brad was testing everything, he detected a leak in the upper manifold of our new replacement garbage disposal unit, a Moen (with a factory defect). Brad removed the defective new Moen unit, and reinstalled our old original 12-year-old InSinkErator Badger 500. He then cleaned up the entire work area very nicely, removing and disposing of our old sink and faucet. Brad offered to remove the new packaging materials, but I declined his courteous offer. The service Brad provided was top notch, even if it did take the whole day. There was only one aspect of this job that my wife and I were not pleased with. We were shocked at Ground Zero Plumbing's high price for this replacement service... $1,172!!! We were expecting $500 to $750 maximum. Bidenflation?!? We went along with this high price only because we needed the service to be completed right away, and Home Depot's vendor couldn't do it until four business days out at the earliest.

    claudia black
    -
    April 26, 2024

    Eric P did a great job! Very nice and professional! He installed a new water heater, water softener, and hose spigot. We are very happy with the quality of work and product we received. I would definitely be requesting him for any future jobs we may need! Thank you so much!

    CM
    -
    April 25, 2024

    Henry and Peter are so professional! They showed up right on time for the appointment and found the issue quickly. They cleaned up after their work and saved us a great deal of money by fixing our leak efficiently. Highly 10 out of 10 recommend!

    Taylor
    -
    March 26, 2024

    Our tech James was a lighthouse in a foggy night for us. He is the only positive interaction that we've had out of many of the supposed "professionals" we've had to deal with since our apartment was flooded by a bad roof drain. The man knew when to crack a joke to help lift our spirits, was incredibly understanding of us needing to make sure our birds were safe with the chemicals being used, and was both amazingly sweet and incredibly efficient with his work. He's a great representative of a great company when most contractors nowadays just want to collect maximum pay for minimum effort. 6/5 I can't recommend this company highly enough.

    Ground Zero Plumbing & AC

    Our Address

    240 N Pasadena St Suite A, Gilbert, AZ 85233, USA

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