Flood Pros has absolutely amazing service! Top of the line responsiveness, and they updated us with everything along the way. No surprise costs! Would highly recommend using them! So happy we used them for our remodel!
We were very impressed with the service we received from Flood Pros! We had a retail company install a new fridge, but they ended up installing it incorrectly and this resulted in a flood in the house. Flood Pros came out quickly and started drying out the area. They also coordinated directly with the home owners insurance company which made things even easier. The Flood Pros employees were courteous and helpful. I definitely recommend this company if you happen to have an unfortunate situation in your house.
Flood Pros did an excellent job in restoring my townhouse after hurricane Sally. They did the mold inspection, replaced the sheet rock , ceiling and floors in a very professional manner. Joe, their president , was very helpful when needed and was very responsive to our request.
I had an overflowing sink in my upstairs bathroom and didn't know what to do as it came through the ceiling on my first floor. I called Joe at (Flood Pros USA) who is their operations manager and he promised me his best guy. He sent me Tyler the project manager with an entire crew that came in and removed all my wet material. They set up a lot of drying machines and had my house back in order in 4 days. I strongly recommend Joe and Tyler over at (Flood Pros USA) they are great honest people.
I went out of town for a weekend, and when I came back, it was apparent my toilet had been running and had run over the entire weekend. My house was soaked with over a foot of raw sewage water in some areas. The walls throughout, the floors…..I mean everything and anything was drenched….. all of my property, my furniture, my personal items in my closets, everything you can imagine. I was heartbroken as some of the things that were destroyed were of great sentimental value to me. Flood Pros literally took the time to dry out and save most everything. They had them cleaned professionally. Things I thought there was no redemption for, they somehow were able to bring back to life and some of it they where able to bring back to like new condition. Even some pictures! Not only that, but they negotiated everything with my homeowners insurance so I did not have to deal with it at this already stressful time. My Flood Pro liaison was there every step of the way and made sure I was taken care of throughout the process. They were very good at communicating with me throughout the whole ordeal, so I knew what was going on the entire time. I thank God that when I called for help that day, it was them that I happened to get a hold of first!!!
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