For the better half of last year, I've had the pleasure of working with the First Onsite team, with Jose Sabino spearheading every project and I am left floored by their professionalism and overall customer service with every interaction. Jose and his team has always taken the time to explain even the most tedious of details and delivers exceptional work. They will continue to be my first call for any restoration needs.
I had the pleasure of working with Jose Sabino; I am thoroughly impressed with his exceptional customer service and professionalism. From the first moment we spoke, Jose demonstrated a genuine interest in my needs and concerns, and he went above and beyond to ensure that I was completely satisfied with his services. Throughout the entire remediation and reconstruction process, Jose was prompt, reliable, and communicative, always keeping me updated on the progress and status of my project. He was patient and attentive, taking the time to answer all of my questions and address any issues that arose. Overall, I highly recommend Jose Sabino for anyone seeking a top-notch professional with outstanding customer service skills. His expertise, dedication, and commitment to excellence are truly unparalleled, and I am grateful to have had the opportunity to work with him.
Yesterday was power washing of the exterior of my home and today the interior was cleaned top to bottom to remove all of the ash remnants from the Santa Rosa Fires. These dozen or so men and women, paid so much attention to detail. They cleaned EVERYTHING including carpets, hardwood floors, as well as all counters, furniture, blinds and windows. Everyone from Interstate Restoration was amazing, polite, and very thorough. I just can't praise these hard workers (and Julio-supervisor) enough for doing such an amazing job.
One of the drivers of this company decided that it was ok for them to drive over 45mph in my residential neighborhood and to tailgate me, where the speed limit is 25mph. If this company’s employees do not respect the safety of my family and neighbors to obey the law, then that shows a reflection of poor business ethics.
Absolutely horrible. I would never recommend this company. Terrible customer service and they ended up subcontracting the work and marking it up. So basically I paid them thousands of dollars for calling someone else to do the job.
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