First Call Cleaning and Restoration

Amanda B

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July 08, 2019

I have worked with First Call Cleaning and Restoration since they have opened as I manage an apartment community with 288 apartments. First Call Cleaning and Restoration is always there for our needs at Edgewater At Virginia Lake Apartments. They help us daily with carpet cleans, they are very accommodating to any schedule changes we may have and are able to get the toughest stains out. They are also very communicative and will inform us if a carpet is not savable per their professional opinions so we may then do a replacement. They have also been right on water loss jobs that we have experienced from a resident accident creating a leak helping immediately to extract water and start drying to reduce the amount of loss for us. They have done such a good Job we have referred them to our sister properties and they have been helping them out too! Great service all around!

Marian Boncato

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December 28, 2017

Discovered black mold in our water heater closet & was in a panic because we are new to the area. My contractor recommended First Call Cleaning and Restoration as the best place to call. Carl & Charlie arrived as promised, took care of the mold, cleaned, sanded, dried out the walls and left the infected area perfect! Carl made himself available for any questions I might have after he left for the day. He also helped me get a bird out the front door one day! I would highly recommend First Call Cleaning & Restoration to anyone who would need their services. Mold remediation is not the only service offered: water damage, carpet, upholstery, and tile cleaning are available.

Kristin Pottichen

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April 06, 2021

First Call Cleaning and Restoration - The name says it all. I was looking for a company here in Reno to help with some deep cleaning to refresh my carpet, rugs and flooring after all the snow, mud, dirt and junk they have been exposed to over the winter months. I made one call to First Call Cleaning & Restoration and I am so glad I did. They had a crew out to me quick, on time and got my carpets and rugs looking good as new in a flash. They also helped deep clean some wood floors and surfaces, as well as my garage floor, which was something I have been dreading doing myself - but thanks to FCCR I no longer have to! I am an OCD clean freak with very high standards when it comes to cleanliness. As you can imagine, its hard for me to release control to others but FCCR truly are professionals and I will trust them over and over with my cleaning or restoration needs. Thanks to the FCCR crew for an A+ job.. :-)

Bud-n-Shirley Bowden

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April 30, 2018

I am so pleased with the quality of service we received with First Call C and R. No one wants to have sewer damage happen to them. Carl and his crew did a great job of handling the insurance and his service was impeccable. I called him with many questions and he always got back to me in a timely manner. He called me back on a Friday night at 9:30 to answer a question. I highly recommend him and his professional service.

David Hoover

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November 29, 2018

First Call came to my house and performed a deep cleaning of my carpet prior to Thanksgiving. Their work was excellent! Additionally, they repaired a small tear in our carpet at no extra cost. I strongly recommend using First Call for all of your cleaning and restoration needs.