ESR Disaster Hero

5901 S 107th E Ave Suite 203, Tulsa, OK 74146, USA

About ESR Disaster Hero

4.8 / 5

from reviews

Is this your business?

    Anne Russell
    October 08, 2022

    They answered quickly even though it was after 9pm on a Saturday. Rudolph was so kind and empathetic! Russ showed up and did the initial walk through that night! Sunday morning Journey and Tyree showed up to get things going on drying out. These two young men have been AMAZING! They went through all my concerns, took measurements, set up equipment, and came back the next day to re-test. They have been so professional. Arrived approx the time they said they’d be here. Treated my kids and animals with respect as well. Updated me on my progress and told me what to expect next. They sent me the photos of the damage for my insurance claims so I have them as well. **update** All is dry and waiting for repairs next! Journey checked in every day, let me know Jen he was coming, & respected my work from home schedule. He and Tyree were wonderful to work with! I am bummed we’re in the situation we had to call them, but I’m so happy we found this company to help us through the soggy times!

    August 18, 2023

    My house was found flooded on Christmas Eve. The house had been vacant for a few days and an upstairs tub valve broke. The house had several inches of water throughout, coming out of ceiling light fixtures. I called Rudy with ESR on Christmas Eve around 9pm. He had a crew out within hours to begin water extraction and had fans and pumps up and running before the end of the night. He also dealt with my insurance company directly so I did not have to worry about payments. Absolutely great company Great, quick communication. They helped make a tragic situation better!

    Elaine Lambert
    July 05, 2023

    Ross, Tyree, journey and Joel are the best! Not only are they the best at packing my items and tearing out the walls in my house . They all have been very respectable,kind and considerate,to me! They made it easier to go through the flood at my house! I felt at ease, and highly recommend Disaster Hero! I would use them again without any hesitation!

    Michael Wood
    July 24, 2023

    We returned home from vacation to find our carpet was wet. Disaster Hero with Tyree and Joel came out the next day to mitigate the damage and begin the cleanup. I am very happy with how well they worked with us and our schedule.

    Shelley Hipp
    April 23, 2023

    BEWARE. Watch like a hawk if you hire them. They’re team was friendly but sneaky. Do not let them speak directly to your insurance company. Always stay in the middle of it. Mark your walls and items that need replacing, to make sure they actually replace it. They told me they replaced things they never replaced, and fixed things they never fixed. If I wasn’t checking in every day, I would not have know what was going on. They were just going to pocket the insurance money provided to replace and fix items, and on top of that keep the contracting fee. Very disheartening that companies like this exist. I read all the good reviews and thought this company would be great to hire. Had I not been involved and kept an eye on them I would’ve thought the same.I would not have known better and thought they did what they said. They tried to scam me out of insurance money and said they did thing when they didn’t and wanted payment for things that were NOT fixed. Tyler (The owner) is very aggressive if you call him out. Don’t be intimidated by him. Insurance fraud is serious and he needs to stop cheating people. Don’t pay until things are all completed and don’t pay for things that haven’t been done. Google LF (linear foot), SQFT, etc and insurance terminology so you know what needs to be done. Have the insurance company wright you the check, and DO NOT PAY unless it’s completely fixed. Otherwise you’re the one out of pocket and have to pay to redo our fix correctly. Also ask for receipts for everything, directly from the companies not from ESR. They tried to mark materials up thousands of dollars and charge me for it along with increasing their GC FEE. When I called the companies that materials were bought and I found out that the items did not cost what they were claiming it cost and that Tyler was pocketing extra money. Thousands of dollars. Don’t let them get away with subpar work either. Some of the work they actually did was awful and would need to be fixed. WOULD NOT RECOMMEND. BIG SCAMMER ! Very friendly to get you in the door but beware

    ESR Disaster Hero

    Our Address

    5901 S 107th E Ave Suite 203, Tulsa, OK 74146, USA


    If you don’t see your business in the directory and you would like to add it, please click here.