Emrick Services

Marcus Schneider

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May 09, 2022

***Update on Nightmare*** Emrick's manager came to our house today uninvited, unscheduled and unannounced. He proceeded to violently bang on our doors and windows repeatedly for over 15 minutes. When he receive no answer he left and returned an hour later and banged on all the doors and windows around our house again, along with our garage doors. We find this type of behavior extremely alarming and abusive, as I'm sure any Louisville resident would. No one deserves to be treated this way - we are appalled by the experience we've had and treatment we've been given by Emrick Services. We sincerely hope no one ever has to live through what we've gone through. Original Review: Nightmare experience working with Emrick! Emrick Services were brought in to fix and clean water damage after a plumber flooded our basement - words can't even begin to describe how poorly they performed their job. We dealt with zero communication, nasty attitudes by management and the absolute shoddiest work I've ever seen(see photos). Not sure what happened to leaving something in better shape then you found it but Emrick left our carpets and walls stained and filthy, they left carpet torn, pulled away from walls, ripped at seams, they knocked holes in our drywall and left it that way. We were assured all baseboard would be replaced and rechalked. Instead nothing was rechalked and entire sections of baseboard went missing. In addition to our carpet being stained, it is now left with peaks and valleys as if we were setting sail on the Pacific. The pad beneath the carpet appears to be missing in sections and doubled up in others. Beyond terrible. We will certainly be reporting Emrick to the BBB, contacting Kentucky's licensing board and spreading the word on the way we were treated. Unless you want to litigate the company you bring in to help you in a time of need, we'd highly recommend avoiding Emrick at all costs.

Ryan Woosley

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March 30, 2023

I had a great experience with Emrick working at my home. The sales rep Cole was very helpful with all of my questions/ needs. On top of that the team showed up on time and were very efficient and clean with their work. I would recommend Emrick to anyone else who has flooding damage. They are awesome!

Jacob Evans

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March 29, 2023

Had water in my basement so I called Emrick and they sent Cole out right away. He showed up on time and answered all of my questions. Made the entire process as easy as possible. Was very pleased with him and the company. I highly recommend.

Heidi Wright

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April 19, 2023

Had some plumbing issues that caused water damage in our basement and main Floor. Cole and the whole Emerick team was amazing. Cole was upfront and honest with us during the whole process. Would highly recommend.

Tanner Palmer

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March 29, 2023

Had a water pipe burst in my house that caused a mess. Called Emrick & Cole Carrico was at my house in an hour and a half. He was very polite and helped out in every way possible. He went above and beyond. 10/10 would recommend to anyone