We are very pleased with the services provided. Chase Walkup was the lead technician working at our home. He and his helper were both courteous and informative every step of the way. Job well done!
Last weekend, we had a sewer pipe blocked and the cap to the clean out failed. About 5 gallons of raw sewage spilled into our crawl space. What a mes! The blockage could not be cleared and the pipe repaired until the sewage was removed. Even though it was Sunday, Chase Walkup from Emeick came out and did a superb job. Chase is a wonderful guy and he got right to work, pumping the waste out of the crawl space. He even applied lime, leaving the space sanitized with no noticeable odor. A great job, a great guy! I would highly recommend Emrick Restoration Services.
Excellent service. Phillip Found leaking pipe in ceiling when others could not. Professionally fixed leak and repaired access hole in ceiling drywall. Good as new. Highly recommend.
***Update on Nightmare*** Emrick's manager came to our house today uninvited, unscheduled and unannounced. He proceeded to violently bang on our doors and windows repeatedly for over 15 minutes. When he receive no answer he left and returned an hour later and banged on all the doors and windows around our house again, along with our garage doors. We find this type of behavior extremely alarming and abusive, as I'm sure any Louisville resident would. No one deserves to be treated this way - we are appalled by the experience we've had and treatment we've been given by Emrick Services. We sincerely hope no one ever has to live through what we've gone through. Original Review: Nightmare experience working with Emrick! Emrick Services were brought in to fix and clean water damage after a plumber flooded our basement - words can't even begin to describe how poorly they performed their job. We dealt with zero communication, nasty attitudes by management and the absolute shoddiest work I've ever seen(see photos). Not sure what happened to leaving something in better shape then you found it but Emrick left our carpets and walls stained and filthy, they left carpet torn, pulled away from walls, ripped at seams, they knocked holes in our drywall and left it that way. We were assured all baseboard would be replaced and rechalked. Instead nothing was rechalked and entire sections of baseboard went missing. In addition to our carpet being stained, it is now left with peaks and valleys as if we were setting sail on the Pacific. The pad beneath the carpet appears to be missing in sections and doubled up in others. Beyond terrible. We will certainly be reporting Emrick to the BBB, contacting Kentucky's licensing board and spreading the word on the way we were treated. Unless you want to litigate the company you bring in to help you in a time of need, we'd highly recommend avoiding Emrick at all costs.
Super helpful in time of an emergency.
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