Emergency Restoration Services LLC
520 Newtown Rd, Virginia Beach, VA 23462, USAAbout Emergency Restoration Services LLC
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520 Newtown Rd, Virginia Beach, VA 23462, USASUBMIT A LISTING FOR A RESTORATION COMPANY
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Great crew of workers very professional and knowledgeable ! I’ve used them for personal and business, and would not hesitate to contact them for anything I need them for . 2 thumbs up .
I have used ERS on two different occasions for my son's home. Both times the service was above and beyond. The company responsible very quickly on both occasions which were emergency situations. The estimator arrived and immediate set-up equipment to start drying out. My son has a special needs child and they respected this and did all they could to properly contain the area and communicated with the family what they were doing and how loud the machines could be. The whole process went very smoothly and the clean up was perfect. I would highly recommend ERS to anyone in need.
Recently had our water softener break resulting in water damage to surrounding drywall in our garage. Ryan came out within 30 minutes and was able to provide prompt and thorough assistance. Thank you, Ryan and ERS!
DO NOT DO BUSINESS WITH THIS COMPANY. BEWARE!!! After my husband explained that we had a sewage leak in the crawl space in one area, the guy on the phone gave my husband a quote to do the entire job. When they came out, they had Lisa call my husband to get payment, then they said they cleaned up the sewage. When A-1 came out to fix the pipe, they said there was still sewage in the crawl so A-1 had to use there own plastic to repair the pipe as there was still sewage waste there. Then Emergency Restoration had someone else call us to say they wanted to send an estimator out on Monday to give another quote to finish the job. I have spoken with the owners, Chad and Donna and they are con-artist and took advantage of my husband and led him to believe that they were going to complete the entire job. Now the owner, Chad is saying it will be an additional $5-10K for them to do more cleanup. They couldn’t even write anything up before they did the work. That just shows that they are DISHONEST!!!!
My number 1 recommendation for mold remediation! They visited our home only a few days after we called them and immediately got to work! The team was friendly, polite, professional and never hesitated to answer any of our millions of questions. They are extremely responsive and communicative and Ryan and Matt went completely above and beyond what we expected; their knowledge, customer service, responsiveness, and reassurance was much more than expected and we truly appreciate it!