Our story began with some major water damage from a second story bathroom into a collapsed kitchen ceiling and a flooded kitchen. We chose ERS as our restoration company, and we are absolutely thrilled with the results - from start to finish, their professionalism, expertise, and attention to detail were unmatched. I cannot recommend them highly enough!
Jacob was our main point of contact through the restoration process and, because of his commitment to us, our experience was nothing short of exceptional. His professionalism, expertise, and commitment to customer satisfaction made him a pleasure to work with. I cannot rave enough about the way he helped us understand the steps of the process and he always answered our questions quickly and thoroughly.
If you are looking for a reliable, skilled, and trustworthy general contractor, look no further. I wholeheartedly recommend Jacob and ERS - you won't be disappointed.
Christopher Nolan
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October 30, 2023
Jay was extremely helpful and very professional. It was easy to see he knew what he was doing. The reconstruction side of the business came in after they dried my house out and Jacob has been the best. His knowledge with dealing with the insurance company and what needed to be replaced and repaired was more than we could have asked for. I would recommend this company to all that have the issues we have. Thanks so much for what you do.
Lauren Pell
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December 06, 2023
Jason from Emergency Restoration Services was incredibly professional, kind, and helpful! I had them come out to provide a quote for some work, and he made recommendations to save me money. He also went out of his way to give more recommendations for issues in other places in my house.
He truly wanted the best for me, even when I wasn't a paying customer yet!
LRB
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October 19, 2023
Jay, Paul, Ryan, and Matt were all very professional and thorough with the scope of work and what needed to be done in my home. They let me know what the next steps were and they answered all of my questions… very approachable, friendly, nice guys. The tidy workspace and after work cleanup was greatly appreciated as they did not leave a mess or an unsafe space behind. I definitely would like to work with these guys throughout my home repairs. Thank you! Give them all raises :)
Our Address
520 Newtown Rd, Virginia Beach, VA 23462, USA
Claim Listing: Emergency Restoration Services LLC
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Emergency Restoration Services is by far the best professionals I've had the distinct pleasure of being its client. I highly recommend for any future misfortunes one might encounter. Professional, courteous workers for starters. Matt's water mitigation team was exceptional in their response and duties. They arrived within the hour from the time I initiated contact. Dehumidifiers going 24/7 for several days, cleaning mold where founded, followed by fans for five days. They kept my house amazingly clean during demo. I am totally impressed by the teams' skills and courtesies. Jacob, the cost assessor of how much the recon project will total for insurance purposes, has so much experience in the industry from actually laying tile down early in his career, to knowing the inside and outs of the industry. I totally trust his judgement and commitment to ensuring clients don't get shortchanged by insurance companies. He's a stalwart fighter for the homeowner! Thank you ERS LLC for your superb effort and results. , Kenneth M.🤩
Our story began with some major water damage from a second story bathroom into a collapsed kitchen ceiling and a flooded kitchen. We chose ERS as our restoration company, and we are absolutely thrilled with the results - from start to finish, their professionalism, expertise, and attention to detail were unmatched. I cannot recommend them highly enough! Jacob was our main point of contact through the restoration process and, because of his commitment to us, our experience was nothing short of exceptional. His professionalism, expertise, and commitment to customer satisfaction made him a pleasure to work with. I cannot rave enough about the way he helped us understand the steps of the process and he always answered our questions quickly and thoroughly. If you are looking for a reliable, skilled, and trustworthy general contractor, look no further. I wholeheartedly recommend Jacob and ERS - you won't be disappointed.
Jay was extremely helpful and very professional. It was easy to see he knew what he was doing. The reconstruction side of the business came in after they dried my house out and Jacob has been the best. His knowledge with dealing with the insurance company and what needed to be replaced and repaired was more than we could have asked for. I would recommend this company to all that have the issues we have. Thanks so much for what you do.
Jason from Emergency Restoration Services was incredibly professional, kind, and helpful! I had them come out to provide a quote for some work, and he made recommendations to save me money. He also went out of his way to give more recommendations for issues in other places in my house. He truly wanted the best for me, even when I wasn't a paying customer yet!
Jay, Paul, Ryan, and Matt were all very professional and thorough with the scope of work and what needed to be done in my home. They let me know what the next steps were and they answered all of my questions… very approachable, friendly, nice guys. The tidy workspace and after work cleanup was greatly appreciated as they did not leave a mess or an unsafe space behind. I definitely would like to work with these guys throughout my home repairs. Thank you! Give them all raises :)