About Emergency Response Team Corp.

3.4 / 5

from reviews

Is this your business?

    Holly Shea
    November 15, 2023

    I do not recommend this company. They claim they can handle all sorts of issues but their work quality and product are poor. Had to contact them repeatedly for updates on work status for a 2-week project and they created many more issues that had to be fixed while they were remediating the original issues. They had to work in multiple rooms in our house and had to move all kinds of furniture, contents, clothes, etc. When the work was done, they left the same day and never came back. Nearly everything except the furniture was put back in the wrong place. Imagine everything in your closet removed and then put back haphazardly in the wrong place - my husbands hanging items mixed in with my hanging items, entire medicine cabinet in disarray, boxes not unpacked that they packed with our contents. We had to spend weeks putting the house back together and trying to find our clothes and other contents around the house. Very disappointing. In another instance they were trying to fix one window and while working on it they broke the spring/balance mechanism in the window and banged up the surrounding walls and window trim. To fix all the issues they created we needed the window company to come out and replace the balance coil, the drywall guy to fix dings and dents in the walls, and then painter to repaint where they had banged up everything. When ERT was done with the window it wouldn't even go up and down anymore. I do not recommend this company. Edited later, after Response from the Owner... The Owner comments are completely false. First of all, we didn't pay for any of the work ERT did on our property as the builder covered everything since it was their responsibility as warranty on new construction. So we did not pay ERT anything, nor did we give anyone any tips at all, ever. So, we can add dishonesty to the list of complaints about this company. I have pictures and all issues fully documented. After ERT was done 'fixing' the one issue with the plumbing in June 2023, there were 52 new issues that they created that had to be fixed by all the other trades (drywall guy, caulk team, painters, window company, etc). I'd be happy to share any details with anyone interested. Beware of using this company - they do poor work and are dishonest.

    Daniel Koesters
    May 18, 2022

    I was about to put my house on the market and discovered a roof leak. I was going to use a different roofer but they flaked out on me and I reconnected with the Emergency Response Team. I knew nothing about them but they were everything I had hoped for and more. They were very knowledgeable about my problem, they were able to schedule me right away and they did a very professional job in repairing my leak. I was more than impressed with Will Gonzalez and his team which even had the owner of the business come out and look at the project when it was being done. I highly recommend the Emergency Response Team for any issues you might have around your home.

    Christine Zepatos
    June 27, 2018

    I had a horrible roof leak in my dining room due to the bad rains. Emergency Response Team was at my home in hours to work on the problem. They were extremely professional, polite and knew how to take such a tough job. I would recommend them to anyone who is in need of their service,,, This is the second time I have used them an I have also recommended them to my son and daughter-in-law who are in need of their service. They are definately 5-Star Quality minded company.

    James Curry
    May 10, 2022

    We called to check out a possible leak. They arrived ontime and utilizing a moisture detector determined there was no moisture present and thus no leak. If I did have a roofing problem in the future I would certainly consider them for the repair. Jim 05/10/2022

    Berna 'Bees' Apiary
    September 08, 2021

    The response was extremely fast and professional. The entire house was flooded and because of their fast response we were able to get everything under control. Greg monitor the equipment on daily basis until everything dried up. Thank you Greg, Jay Coco and everybody involved without your professionalism this could not have been done.

    Emergency Response Team Corp.

    Our Address

    651 NW Enterprise Dr suite 104, Port St. Lucie, FL 34986, USA


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