First on site has been a huge help to me and my family, and has helped us navigate through the repairs of two separate insurance claims . Todd, and his crew JJ, Jaun, and Jose were quick in mitigating the problem areas and were always friendly, professional and clean. Todd and Kevin in particular have both gone above and beyond to work with our insurance, and to ensure that when the job is finished, it’s finished well. I Can’t thank this crew enough for their honest work. 10/10 would book again!
Deborah Wendt
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February 01, 2022
**Top notch service!** We contacted EFWR when we discovered water had leaked into our lower level. They were very responsive and helpful. Megan was so easy to work with and very kind. She helped to schedule the clean up and kept us updated. Penelope called to follow up as well, which was appreciated. Also, a special shout-out to Juan! He was very professional and explained every step to us. He and his helper did not waste any time getting things taken care of. We will definitely call this company again when it's time for the next steps with our home repairs!
Vicki Funseth
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August 23, 2022
As a Commercial Real Estate Agent, Penelope is on speed dial if one of my clients has any issues; whether it's mold, hazmat, asbestos, water damage or even a fire; Penelope and her team are by far the most professional restoration company I have ever recommended in the Madison area (I'd even go so far to say all of WI). I know that the work will be done right the first time and their responsiveness is second to none (I mean in today's day and age, it's hard to get anyone to pick up the phone, let alone have such an immediate response, be on site and have over the top customer communication!). No matter the size, I know their team will take amazing care of whoever I recommend...client, friend, family, or Joe Shmo down the block. Legacy Emergency Fire and Water Restoration Now First OnSite (and Penelope) is who you should call if you ever have fire, water, or property restoration issues PERIOD!
Lane Manning
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September 16, 2019
As a Real Estate Agent, Penelope is my first call if one of my buyer/seller clients have any fire or water loss issues. . Penelope and her team are by far the most professional restoration company I have ever recommended in the Madison area (heck, all of Wisconsin for that matter). I know that the work will be done right the first time and their responsiveness is second to none. Emergency Fire and Water Restoration (and Penelope) is who you should call if you ever have fire, water, or restoration issues. LM
baurestw23
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March 08, 2021
I worked with Penelope. She was remarkably responsive and informative throughout. She came within hours of my initial request, was able to have a roofing contractor out promptly to further investigate our roof and gutters and could quickly identify our problem and put in a great cleanup plan. Penelope was always on time and did a great job explaining what happened so we could ensure everything is properly fixed to prevent further damage. THANK YOU!
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4617 Dovetail Dr a, Madison, WI 53704, USA
Claim Listing: Emergency Fire and Water Restoration
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First on site has been a huge help to me and my family, and has helped us navigate through the repairs of two separate insurance claims . Todd, and his crew JJ, Jaun, and Jose were quick in mitigating the problem areas and were always friendly, professional and clean. Todd and Kevin in particular have both gone above and beyond to work with our insurance, and to ensure that when the job is finished, it’s finished well. I Can’t thank this crew enough for their honest work. 10/10 would book again!
**Top notch service!** We contacted EFWR when we discovered water had leaked into our lower level. They were very responsive and helpful. Megan was so easy to work with and very kind. She helped to schedule the clean up and kept us updated. Penelope called to follow up as well, which was appreciated. Also, a special shout-out to Juan! He was very professional and explained every step to us. He and his helper did not waste any time getting things taken care of. We will definitely call this company again when it's time for the next steps with our home repairs!
As a Commercial Real Estate Agent, Penelope is on speed dial if one of my clients has any issues; whether it's mold, hazmat, asbestos, water damage or even a fire; Penelope and her team are by far the most professional restoration company I have ever recommended in the Madison area (I'd even go so far to say all of WI). I know that the work will be done right the first time and their responsiveness is second to none (I mean in today's day and age, it's hard to get anyone to pick up the phone, let alone have such an immediate response, be on site and have over the top customer communication!). No matter the size, I know their team will take amazing care of whoever I recommend...client, friend, family, or Joe Shmo down the block. Legacy Emergency Fire and Water Restoration Now First OnSite (and Penelope) is who you should call if you ever have fire, water, or property restoration issues PERIOD!
As a Real Estate Agent, Penelope is my first call if one of my buyer/seller clients have any fire or water loss issues. . Penelope and her team are by far the most professional restoration company I have ever recommended in the Madison area (heck, all of Wisconsin for that matter). I know that the work will be done right the first time and their responsiveness is second to none. Emergency Fire and Water Restoration (and Penelope) is who you should call if you ever have fire, water, or restoration issues. LM
I worked with Penelope. She was remarkably responsive and informative throughout. She came within hours of my initial request, was able to have a roofing contractor out promptly to further investigate our roof and gutters and could quickly identify our problem and put in a great cleanup plan. Penelope was always on time and did a great job explaining what happened so we could ensure everything is properly fixed to prevent further damage. THANK YOU!