Felipe and his team came to my rescue last month for a water leak he was very thorough with his explanation of the services he would provide. Everyone that I dealt with face to face and through phone and e-mail correspondence was professional and courteous. I definitely recommend Elite Restoration by Villegas for any restoration needs you may have.
This is a first-class company. I've had occasion this year to use them on multiple projects and they have been on-time, professional, thorough, easy to work with and fairly priced. I highly recommend.
Amazing service we needing our house cleaned from all the ash and smoke damage due to the fires and these guys took care of us. Truly amazing work you can tell their employees cared about their customers and went the extra way to ensure that we are happy. From cleaning the. Ase boards to our air system, and our tile floors to the ceiling they got it done. Couldn’t be happier with the service and results, call these guys if you need anything done they’re the go to team. I only wish I would have took more before and after pics.
I can't say anything about quality of their work, but I had a very poor experience with this company. Elite Restoration was recommended by my insurer for repairs after a water leak. They signed up for the project, and did the demolition and set up equipment for drying the property. But then they just started dragging their feet, not responding to emails, giving misleading information over the phone. It took them quite a while to prepare the restoration esitmate, and then they promised to send me a repairs contract and never sent one, just dropped all communications. This is probably due to the fact that property is in Tracy, and the company, as it turned out, is based in Fresno, which is a two hour drive away on a good day. Eventually I had to find someone else, after wasting almost a month, Elite Restoration should have just let me know from the get go that they won't be able to do it.
I had some water damage in my kitchen that ended up being a bigger project than anticipated. Elite came in and explained every step and completed our job in a professional and timely manner. Thank you Elite!
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