Zeke and Ivan were amazing. Arrived shortly after our middle of the night call, dried our house, came back to check on us, and most importantly made the insurance claim filing smooth. I feel very lucky that we chose them and definitely recommend their business.
Ivan and the team at Eco WR were professional, friendly, and efficient when we called on them to help us recover from a flooded basement in our Seattle home. A pipe burst while we were out of town, triggering our water sensor alarm, and they came out that night - Christmas Eve! - to start the pumping and mitigation process. They provided timely updates and made the insurance claims process as seamless as possible during the following weeks. Cannot recommend them highly enough and while we hope to never need their services again, I know we can count on Ivan and team any time.
Our broken refrigerator water line was noticed on a Friday night. Ivan was out starting mitigation at 9 am Saturday. He and his associates were knowledgeable, professional and timely. Over the 9-10 days to get the water out, they kept on top of it and arranged for the pick up and storage of furniture that needed to be moved. Worked well with the insurance company and were polite and took the burden off of us for one of life's not so pleasant events. Highly recommend and would use again (but hope not to need them again!)
Ivan and his team are AMAZING. He showed up shortly after calling him with our emergency, they clearly explain everything and isn’t pushy. They started drying our home right away, neatly covered everything and kept everything clean during the entire process. Very professional, punctual, and informative. They also took our rugs and chairs to get them cleaned and bought them back in a timely manner. Handled all the insurance claim filing on their end which made the process hassle-free, we always felt like they genuinely cared about our home just as much as us. Ivan was always just a text away with any questions during the entire process as well. He even gave great recommendations as we needed repairs after his work was done and was on it by telling us who we could contact. Very happy we found him and his team, water damage is very stressful but not when you have Ivan. Eco water restorations is HIGHLY RECOMMENDED.
When a bathroom pipe flooded my first floor bathroom and bedroom, my insurer provided three referrals. Eco Water provided a timely and free estimate. Throughout, their team was timely, professional, and answered my questions as we went through the process of remediating the water damage. They removed flooring, toilet, bathroom vanity, drywall & insulation, then dried out the affected rooms. They took moisture readings over several days, then cleaned up once the remediation was complete. I haven’t yet worked out the payment with my insurance, but so far the experience has been very positive.
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