Long story short, they’re overpriced. They were in our home for all of 2 hours. And our bill came out to just under $3,000 dollars. Look at the attached picture. The most annoying part about their process is how they’re charging you for EVERY LITTLE THING they do. Service call: 120 dollars just because they came out of the house to come to you before any work is even started. Content Manipulation: 75 dollars for “moving fans around”. Containment Zipper: 129 dollars to do yet another thing should already be included in the process (which I could’ve done myself, but they have to put the plastic up their way for 129 dollars). The next 8 items on the invoice were somewhat legit. But then.. Clean Floor: 95.40 dollars to barely vacuum the mess THAT THEY MADE and still left visible pieces of debris and insulation on the ground that I later ended up sweeping myself. And that’s not including the mopping I have to do for all the dirt on the floor. Next they charge you 18 and 24 dollars for the actual filters that their machines have to have in order to work. Why are we paying for YOUR filters? Does this place have any company expenses that the customer doesn’t cover? The most annoying thing on this invoice is finally the 184 dollars to come and pick up their own noisy equipment at the end of the 3 day equipment “rental”. How on earth can you charge people to take your own equipment back?? I’m surprised there wasn’t a fee for walking from the front door to the area of concern. Seriously look at the invoice that I took a picture of and just read all the nonsense that they’ll charge you for. Half of those things should be already included in the process. Like..I guess they kill the mold, but these people prey on the gullible. Unless you want to be charged á la carté style, don’t go with these guys. Kevin was nice though.
I couldn't believe How great my Carpets looked. Discovered a Chocolate spot under a chair last night, and now you can't even see it. Considering all the other Carpet cleaners I have used in past, I would say that Dalmatian Cleaning and Restoration is The Best Company ever. Thanks Randy and Ryan.
Had air ducts cleaned. Information was NOT provided prior to service of extra charges, which was a joke, cutting of the duct work, etc. NOT all ducts were cleaned like stated. Left hand prints on the walls, didn't clean up any of the mess they created nor put anything back the way it was when they arrived. Will NEVER use this company again nor recommend to anyone.
My basement was flooded on 7/26/2022 my insurance agent said i should call servpro . but that was a big mistake they did'nt show up on time and when they did they wanted to price gouge me not only that they did not want to deal with my insurance co. they wanted cash from me half to start and the other half when finished. I called dalmaltion and Ken and his team were reasonable and put all my fears to rest. THANK YOU Ken and your TEAM. Joe
This is an excellent company. It is locally owned and they give outstanding service to their customers. Everyone is very professional and friendly. I would highly recommend them to anyone. They have been fantastic throughout the whole process!
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