This is the company you want to use! I had a picture hanging above my toilet that fell off the wall and broke the pipe from the wall to the toilet. Water went everywhere! I am so happy I chose to use Eagle Restoration. They came out the same day I called them. Michael H was the main person who I worked with. He was very professional, on-time, and had a great demeanor. I was bummed to have to even deal with this and had never filed an insurance claim before. Michael was great at helping explain the process and what I could expect from him and his crew. The whole crew all had smiles on their faces and looked like they actually love their job and the company they work for. That seems to be a lost thing now days. It was hard to stay bummed when you have nice hard working people on your side. If you ever need a fantastic company to fix a disaster Eagle Restoration is the only one to choose!
Our roof was leaking and Nick and his team showed up the next day to help us tarp the roof and mitigate the water damage. The team was professional and communicative. They made sure all the wood inside the drywall was dry before they removed the dehumidifier. A few days later after we removed the plastic wrap we discovered some sign of water on the wood so we called Eagle again, they came out the next day to test the moisture free of charge - thankfully it was just condensation from cooking in the kitchen which disappeared by itself. We have not had any moisture problem since then. Thank you, team Eagle!
Nick from Eagle Restoration came out to do an inspection on my site. He was prompt, friendly and professional, and advised that the issue I had didn't require professional restoration (just some minor flooring work). That means they didn't even have a job to do on my site, even though he came out to inspect it. That kind of honesty and professionalism means that if I ever DO have an issue I need restoration for, these guys will be my first call, no doubt.
Unfortunate circumstances that I met these guys however, I'm glad I did because I know who to recommend if anyone I know goes through something similar. Mike and his team made my garage look cleaner than it has ever been after it caught fire. It sucks to deal with the aftermath of a flood, fire, etc. but the team at ER made the process seem so effortless. They were professional and friendly, timely, and had excellent communication.
Fast response, clean and polite. They are well informed of many insurance policies and what would be covered. They took lots of pictures for our insurance since they knew what they would be looking for. Once we found asbestos the containment went right up. Quick work.
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