The fact is there are very few businesses like DryMetrics left in America. Every business will tell you they will stand behind their work but should something come up, well, there always seems to be a loophole that wasn't entirely clear, and the "Oh, so sorries," leave you more satisfied that you will have to hire another crew to complete the work but at least you no longer have to deal with someone speaking out of both sides of their mouth. So you can imagine my surprise when DryMetrics started work on a botched mold remediation in my condo and their first suggestion was spend "less" money. I was fully prepared to pay yet another 5-6K to have the previous work ripped out and redone but their rep was polite but firm in advising an alternate route that reduced my cost of services to about 2K. What kind of sales rep does this anymore? It was all I could do to just nod my agreement because I was afraid my jaw would drop to the floor in shock. I was then told if this treatment didn't do the trick the 2K I'd spent would be deducted from the typical 5-6K package! And then things got REALLY weird. The crew they sent was always on time for each work call. They were always pleasant and patient as I asked my questions and if any of them ever took a break from their work I never saw it. Each piece of work was accomplished quickly and my home was left clean and cleared of debris. Had I not lived this experience I would read a review like this and think...naw...that's a fake review but as unexpectedly great as so much of this was I'd have left you my personal email if google would have let me. So for anyone out there sad over the disappearance of business integrity consider this me paying it forward for you.
I manage several condominium communities and have called upon DryMetrics in the aftermath of pipe ruptures, hurricanes, and most recently for mold remediation. Whether the job was small or so big that units had to be completely gutted, DryMetrics handled each step of the process efficiently, professionally, and with excellent results. Affected residents have offered numerous positive comments about the staff, especially with regard to courtesy and handling of personal possessions. I always receive timely updates on the progress of each project and have great confidence that all work is done properly. DryMetrics is definitely my "go to" for mitigation, remediation, and restoration.
We had a great experience with DryMetrics and would recommend them to anyone who needs water damage work done. They were super efficient and honestly really thorough in their work. Will and his team had the job done super fast, just one week. We were extremely pleased with the final result of this project and we know you will be too if you use them for any mold, water, or fire mitigation services.
Great service. The crew showed up 10min early and were ready to work. They were knowledgeable, informative and concerned about my issues. This is not normal but one of their employees, a young man by the name of Ty was extremely courteous and went above and beyond what was required of him and really took care of my personal belongings. I will always recommend this company because of their amazing staff, affordable upfront pricing and commitment to quality.
I was very impressed with the outcome of my services. Recently I found our home was suffering from years of mold buildup, while also having a flooded basement. The staff was so considerate of our situation. They provided a clean work station, and excellent service. Not to forget arriving no more than 35 minutes after our initial conversation. Great job.
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