Dry Force Water Removal Specialists

13405 Immanuel Rd, Pflugerville, TX 78660, USA

About Dry Force Water Removal Specialists

4.8 / 5

from reviews

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    Leslie Esparza
    February 25, 2024

    I highly recommend Dry Force. I had a pipe burst and flood water into my main bathroom and bedroom. There was nearly an inch of water on the floors. Even though it was nearly 9 pm, Jesus came and stayed until 12:30 am helping me. It was an incredibly stressful situation for me during an already challenging week and Jesus's kindness and demeanor made such a difference. I felt like Jesus genuinely cared and that he went above and beyond making sure the home was taken care of and I was reassured. Thank you so much, Jesus!

    Karthik Selvakumar
    April 20, 2024

    Big shoutout to Teklai (I hope I’m spelling it right) aka The Texas Ranger. He came out (on a referral from our plumber) pretty late on a Friday night (pushing past 9pm). We had a leak due to our A/C unit leaking refrigerant and as a result, was freezing and melting - causing a depression in our ceiling near the living room. Mr. Texas Ranger quickly dissected the situation, explained to us what was going, and patiently answered all of our many questions. We’re hoping that the setup keeps leaks at bay once everything dries in a few days and the plumbing/HVAC team can finish their job. This has been an annoying saga to deal with the water damage but not the service. The Texas Ranger at Dry Force has made things real smooth.

    Jennifer Sandoval
    March 14, 2024

    Exceptional Service from Dry Force: 10 Stars for Jennifer J. and the Team! I can't say enough good things about my experience with Dry Force, particularly Jennifer and the "Texas Ranger" team. If I could, I'd give them 10 stars without hesitation. From start to finish, Jennifer provided exemplary service. Her communication before the appointment was outstanding, keeping me informed every step of the way. Punctual and professional, Jennifer arrived on time and ready to assist. During the appointment, Jennifer's thoroughness was truly impressive. She took the time to explain everything in detail, ensuring I understood the process completely. Her expertise and dedication to customer satisfaction were evident throughout. I also want to commend the entire Dry Force team for their quick response time and professionalism. It's clear that they prioritize customer needs and go above and beyond to deliver exceptional service. In conclusion, I highly recommend Jennifer and her team at Dry Force to anyone in need of prompt, professional assistance. Thank you, Jennifer, "Texas Ranger" and the entire team, for your outstanding service and dedication to excellence!

    Jennifer Carlisle
    April 24, 2024

    Technician Texas Ranger assisted me today with a small leak I had in the garage due to a busted pipe. He was very friendly, professional and helpful. He helped me to resolve my issue quickly and easily. Even though I had to deal with a difficult situation, I feel much better having had him come out to resolve it. Very very grateful. 🙏 I would recommend Dry Force and Texas Ranger any time you need water restoration services.

    Ashutosh Sharma
    April 12, 2024

    Edit 2: after asking multiple times the breakdown/itemization of the $620 bill which i did not get (along with almost $10k separately for mitigation) i got the email from their construction manager, juan, saying the cost of drywall includes calls for estimates (which I thought was free?) attaching screenshot of the email. Edit: changing my review as per how the work happened. I had a 2 month baby when i engaged them. Dryforce gave the worst experience with a new born. Even causing mold in the house after mitigation. Other things include 1. Contrary to other reviews, I never saw any estimate. The company has not given me the estimate or the invoice even after asking for it since last 2 months. 2. The decon crew did more damage to my house than the water damage itself. When i asked they carelessly told insurance will reimburse (insurance adjuster declined) A) they damaged another pipe causing another leak. Causing us to be without water for 3 days before it was repaired by their hired plumbers. B) the crew put wet things on the top of my washing machine causing irreparable damage to its top (pic attached) C) drilled holes too high and broke floors. (Pic attached) D) broke panel on the wall. (Pic attached) 3) twice even after confirming appointment, the construction manager didn’t show up. Following up with them, i got to know they did not enter the appointment in their system (still have card from Jennifer saying Monday vs the manager showing up on friday). Finally got so frustrated, i fired them and hired someone else. The other contractor found mold and treated it. They told I was lucky that my family, specially the new born did not get sick. The contractor even suggested to sue dryforce and get their license cancelled. Jennifer came and inspected my home. She arrived early and stayed till late while walking me through the whole process and accessing the damage. She got things setup on the same day very promptly.

    Dry Force Water Removal Specialists

    Our Address

    13405 Immanuel Rd, Pflugerville, TX 78660, USA


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