HORRIFIC! RUN! NEVER GO HERE! 17 piers were placed in 2015 by a previous owner. Warranty was transferred at home purchase. Having cracks and gaps on all walls containing piers in 2023. Had a tech come over for a warranty check and then didnt hear one word for 6 weeks. After numerous calls from us we were finally sent a sloppy email with the incorrect date of measurement and told they do not have records of our homes measurement in 2015. We have had 7 other foundation companies measure our home and they noted a 2.5in drop. Dry basement said we GAINED elevation! Wow much growth. Needless to say, the warranty would cover 2 piers on the opposite wall where we arent having issues. I truly dont know how these people sleep at night. Please take a look at photos that prove obvious pier failure. This entire wall and the adjoining walls have been piered by Dry Basement in 2015.
Ross Ford
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January 28, 2023
Having initially been scheduled for March they got us a spot in January which we thoroughly appreciated. From the start, working with Matt who was our estimator, was able to explain what was going on, and he genuinely wanted to help us and was not just in it for the sale. The job itself was well done, despite a few miscommunications in the middle which the company went above and beyond to rectify and walk us through the process. The end result was superb and all those who worked at our house were extremely professional and kind mannered. We will continue to use their service for maintenance on our home!
Rudolph Ludemann
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January 14, 2023
When it comes to foundation repair look no further these guys know their stuff!!!! Their sales team sent out one of the most knowledgeable and courteous professionals (Mr. Curtis Bramble) to overlook my situation. We had so many problems and they had all the solutions to solve them. We let them know we are on a budget and we were able to do what was necessary to keep our investment above water. Thank you dry basement I would recommend these guys to anyone...
That Beard Guy Kansas City
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November 28, 2022
I recently purchased a home with some foundation/basement issues. I set up the appointment for a Saturday. I received the reminder call on Wednesday and Dustin came out for the estimate not only on time, but actually early!! Very professional and helpful, he designed my system for me, took about an hour total. I am now awaiting installation and a water free basement!!! Great experience overall, definitely recommend to anyone looking for basement or foundation work!!
Dennis Disselhoff
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January 15, 2023
We were very pleased with the professionalism and reliability of Dry Basement Foundation Repair. Everyone was very courteous and replied quickly with answers to our questions. The work was done efficiently and promptly with good cleanup upon completion. Definitely recommend!
Our Address
1811 N Topping Ave Suite B, Kansas City, MO 64120, USA
Claim Listing: Dry Basement Foundation Repair – Kansas City
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HORRIFIC! RUN! NEVER GO HERE! 17 piers were placed in 2015 by a previous owner. Warranty was transferred at home purchase. Having cracks and gaps on all walls containing piers in 2023. Had a tech come over for a warranty check and then didnt hear one word for 6 weeks. After numerous calls from us we were finally sent a sloppy email with the incorrect date of measurement and told they do not have records of our homes measurement in 2015. We have had 7 other foundation companies measure our home and they noted a 2.5in drop. Dry basement said we GAINED elevation! Wow much growth. Needless to say, the warranty would cover 2 piers on the opposite wall where we arent having issues. I truly dont know how these people sleep at night. Please take a look at photos that prove obvious pier failure. This entire wall and the adjoining walls have been piered by Dry Basement in 2015.
Having initially been scheduled for March they got us a spot in January which we thoroughly appreciated. From the start, working with Matt who was our estimator, was able to explain what was going on, and he genuinely wanted to help us and was not just in it for the sale. The job itself was well done, despite a few miscommunications in the middle which the company went above and beyond to rectify and walk us through the process. The end result was superb and all those who worked at our house were extremely professional and kind mannered. We will continue to use their service for maintenance on our home!
When it comes to foundation repair look no further these guys know their stuff!!!! Their sales team sent out one of the most knowledgeable and courteous professionals (Mr. Curtis Bramble) to overlook my situation. We had so many problems and they had all the solutions to solve them. We let them know we are on a budget and we were able to do what was necessary to keep our investment above water. Thank you dry basement I would recommend these guys to anyone...
I recently purchased a home with some foundation/basement issues. I set up the appointment for a Saturday. I received the reminder call on Wednesday and Dustin came out for the estimate not only on time, but actually early!! Very professional and helpful, he designed my system for me, took about an hour total. I am now awaiting installation and a water free basement!!! Great experience overall, definitely recommend to anyone looking for basement or foundation work!!
We were very pleased with the professionalism and reliability of Dry Basement Foundation Repair. Everyone was very courteous and replied quickly with answers to our questions. The work was done efficiently and promptly with good cleanup upon completion. Definitely recommend!