We came home from a five week trip to discover a burst pipe that flooded our home. There was water in 6 rooms and soaked rugs, and mold on the walls! It was Christmas Eve. This company came out on a holiday to mop floors, haul out 5 large area rugs, and set up dehumidifiers and air purifiers. We were so grateful that they came on a holiday!
They continued to check on the machines over the next ten days and were trying to work with the insurance company. This company did their job, even though the insurance company has still not settled with us.
We worked with Kyle who kept us informed and tried to push the insurance company to make a decision. We are still trying to sort out insurance so the mold and damage can be removed by this company. This has been a very upsetting time for us. Every employee of this company has been polite, professional, and informative. We will continue to work with them to get our home repaired and mold free.
Joey Williams
-
December 09, 2022
Kent from DKI helped our family out after we had a plumbing leak in our kitchen, he was responsive, quick, efficient, professional and easy to work with. He went above and beyond to make sure we were taken care of. I hope this never happens again but if it does I wouldn’t want to work with anyone else
Carla Allendes
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March 13, 2023
We used Dreyer's DKI from Alachua in Ocala, and they were amazing, quick and professional. Extremely responsive before and after the job was completed. Customer service from out of this world.
Kathryn Dezaiffe
-
February 16, 2023
This company is 1st class. Not only was Joe G right on time, he was courteous, professional, and thorough. I highly recommend. I won't use anyone else in the future.
A R
-
April 30, 2022
I want to thank everyone at Dreyer’s DKI for the quick service they provided once my leak was detected and fixed. Andy Verdon was first on site within 15 minutes of my call. He coordinated everything and helped with getting my homeowners claim started. Brett Summers was the team lead who took care of the tear out of my water damaged vanity and floor and set up all the equipment for the dry out and taking care of mold removal. He was on site 3 times over 4 days. Brad Goff was my project manager who inspected everything on the last day and made sure all my questions were answered. Also, thank you to the other men who assisted Brett. Everyone was very respectful of my property and home. Awesome job!
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1911 NW 67th Pl #4, Gainesville, FL 32653, USA
Claim Listing: Dreyer’s DKI
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We came home from a five week trip to discover a burst pipe that flooded our home. There was water in 6 rooms and soaked rugs, and mold on the walls! It was Christmas Eve. This company came out on a holiday to mop floors, haul out 5 large area rugs, and set up dehumidifiers and air purifiers. We were so grateful that they came on a holiday! They continued to check on the machines over the next ten days and were trying to work with the insurance company. This company did their job, even though the insurance company has still not settled with us. We worked with Kyle who kept us informed and tried to push the insurance company to make a decision. We are still trying to sort out insurance so the mold and damage can be removed by this company. This has been a very upsetting time for us. Every employee of this company has been polite, professional, and informative. We will continue to work with them to get our home repaired and mold free.
Kent from DKI helped our family out after we had a plumbing leak in our kitchen, he was responsive, quick, efficient, professional and easy to work with. He went above and beyond to make sure we were taken care of. I hope this never happens again but if it does I wouldn’t want to work with anyone else
We used Dreyer's DKI from Alachua in Ocala, and they were amazing, quick and professional. Extremely responsive before and after the job was completed. Customer service from out of this world.
This company is 1st class. Not only was Joe G right on time, he was courteous, professional, and thorough. I highly recommend. I won't use anyone else in the future.
I want to thank everyone at Dreyer’s DKI for the quick service they provided once my leak was detected and fixed. Andy Verdon was first on site within 15 minutes of my call. He coordinated everything and helped with getting my homeowners claim started. Brett Summers was the team lead who took care of the tear out of my water damaged vanity and floor and set up all the equipment for the dry out and taking care of mold removal. He was on site 3 times over 4 days. Brad Goff was my project manager who inspected everything on the last day and made sure all my questions were answered. Also, thank you to the other men who assisted Brett. Everyone was very respectful of my property and home. Awesome job!