Dream Steam Cleaning & Restoration

2201 E 17th St, Des Moines, IA 50316, USA

About Dream Steam Cleaning & Restoration

4.6 / 5

from reviews

Is this your business?

    Jeff Driver
    July 03, 2022

    Thank you for coming out to clean our furnace vents today. For the most part these guys did a great job. I also really appreciated that you were able to get this taken care of so quickly! HOWEVER, as they were packing up to leave they left the large 12 inch diameter hose in our entryway and it was spewing nasty dust back inside our house from our vents and probably all of your other customers. I screamed for them to stop and to get the hose out of our house. They never apologized for this fairly significant error. In fact, the apparently senior technician had the nerve to tell me he did not appreciate me yelling at his associate. Guess what? I don't appreciate you pumping furnace vent waste back into my house! Please make sure to address this and train them to ensure that this does not happen to your other clients. P.S. We did appreciate that you used plastic corner guards to protect the paint on drywall corners. However, the guards still rubbed and I will need to touch up the paint on a number of corners in our home. Maybe you could place some fabric on the inside of your corner guards to avoid this going forward!

    Lillian Garcia
    March 31, 2023

    Dream Steam Cleaning & Restoration did such an amazing job of cleaning my carpet. I am going to use there services again and recommend to all! They were professional and very quick to attend to my carpet. Thank you for the amazing service!

    Charles Weidman
    February 03, 2023

    The Dream Steam Cleaning team worked with me to clean a very valuable-sentimental area rug our puppies had several accidents on. The staff was very professional, thorough, and even delivered the rug back to our home. If we need that services again, we'll definitely use Dream Steam Cleaning & Restoration! Thank you

    Nickel Brickell
    April 20, 2023

    The service is alright, but their managers and employers need a lot of better communication. Some female named Stephanie in particular, not very specific. Nor nice at all. One star for yall because of her, thanks 'Steph'!

    Susan Gent
    February 22, 2023

    It had been a while since I'd had these folks clean my carpets and I forgot what a huge difference it makes to get them deep cleaned! The thick berber looks like new and they helped rid me of some stains I wasn't able to get with an over the counter product. The house feels like new again!

    Dream Steam Cleaning & Restoration

    Our Address

    2201 E 17th St, Des Moines, IA 50316, USA


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