About Disaster Restoration Pros

5 / 5

from reviews

Is this your business?

    Chona Vallencour
    -
    January 24, 2018

    We came home to a flooded house early this year. For as stressful as the situation was, DRP did an absolutely fantastic job putting our minds at ease. They came and assessed the situation the same night (way after normal business hours) and was at our house with their equipment first thing the next morning. The crew worked hard and stayed late to make sure the damage was minimized. They took their time to walk us through the steps to make sure we could get back to normal as fast as possible. I don't have a single negative thing to say about how DRP handled our situation. I would call them again in a heartbeat.

    Stephanie Miller
    -
    March 02, 2021

    My apartment flooded due to frozen pipes that burst and I was forced to transfer to another unit. DRP came in to do the repairs and they were so kind and helpful. I needed to move my washer and dryer and they offered to do it for me for free. They took the w/d down the stairs, drove it in their truck to my new apartment, and up the stairs to the 3rd floor. It was such a generous move and told me a lot about the kind of amazing people they are. I would highly recommend this company and crew to anyone.

    Kristen K
    -
    May 21, 2019

    I manage an apartment community and when we had 5 units flood, DRP was there the night of and worked non stop to get the repairs completed. They showed up within an hour of me calling them, the crews were so professional, and kept me updated during every step of the process. Situations like this are never ideal, but having them there to take care of the repairs made a stressful situation manageable. They were extremely professional and courteous with my residents, and cleaned up after themselves each day of them working. I would recommend them to anyone, especially an apartment community dealing with any type of fire, water, or any other restoration situation! Sean and his crew are seriously the best!

    Steve Pepper
    -
    June 04, 2020

    My daughter had a stove fire which filled her apartment with smoke and soot and burned up the vinyl flooring in the kitchen. She wasn't home at the time of the fire and luckily the neighbor called 911 and CFD kicked in the door and were able to put out the fire before there was any major damage. We called the insurance company and property managers and it was going to be a week or so before they could get a vendor out there. We were referred to DRP by a co-worker and they were amazing. Sean and his crew came out immediately, handled all the paperwork and arrangements with the property management company and the insurance company. They did a fantastic job! They scrubbed and painted the walls, ceilings, cabinets and woodwork. They cleaned the vents and carpets and furniture and replaced the flooring and repaired the door damage. It was a complete turnkey job and we couldn't have been more satisfied. Not a bit of smoke smell or evidence of the fire remains. We highly recommend Disaster Restoration Pros!

    Addison Fox
    -
    November 22, 2019

    I work at an apartment community in the Charlotte area and recently one of our residents had a small apartment fire, which caused a quite bit of smoke damage. I immediately called DRP and they were there extremely quick to assess the situation and set equipment to begin remediation. Their immediate response allowed residents to return safely to their homes and avoid an overnight mandatory evacuation.They were extremely patient when answering questions from residents who voiced health and safety concerns. Sean and Neil are amazing at keeping the staff in the loop about their plan of action and progress of work being completed. I cannot express how much easier it makes my job to know we can rely on a reputable and honest company like DRP to be there when we need them!

    Disaster Restoration Pros

    Our Address

    6008 Old Pineville Rd, Charlotte, NC 28217, USA

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