Prompt and timely response from this business near a holiday weekend. Tech came out next day to assess. Assessment of our damage was thorough and explained well, and the quote was for exactly the amount of work that we needed done and not one bit more—they didn’t mark our job up or tell us we needed a bunch of extra work done, which saved us a lot of money. Very professional, honest, and courteous. They’ll be our first call going forward!
We came home to a flooded house early this year. For as stressful as the situation was, DRP did an absolutely fantastic job putting our minds at ease. They came and assessed the situation the same night (way after normal business hours) and was at our house with their equipment first thing the next morning. The crew worked hard and stayed late to make sure the damage was minimized. They took their time to walk us through the steps to make sure we could get back to normal as fast as possible. I don't have a single negative thing to say about how DRP handled our situation. I would call them again in a heartbeat.
My family recently experienced the loss of our father, and had to have trauma cleanup at his home. Keith Lawrence and Zach Felton came out from DRP, and they did a phenomenal job! They made sure every room that had biohazard waste was cleaned and sanitized. Not only were they very professional, but they were also very compassionate and understanding of what we were going through, and made a hard moment of our lives a lot easier. I would definitely recommend DRP, and HIGHLY suggest requesting Keith and Zach!! - Marianne Loper, Mooresville NC
My apartment flooded due to frozen pipes that burst and I was forced to transfer to another unit. DRP came in to do the repairs and they were so kind and helpful. I needed to move my washer and dryer and they offered to do it for me for free. They took the w/d down the stairs, drove it in their truck to my new apartment, and up the stairs to the 3rd floor. It was such a generous move and told me a lot about the kind of amazing people they are. I would highly recommend this company and crew to anyone.
I manage an apartment community and when we had 5 units flood, DRP was there the night of and worked non stop to get the repairs completed. They showed up within an hour of me calling them, the crews were so professional, and kept me updated during every step of the process. Situations like this are never ideal, but having them there to take care of the repairs made a stressful situation manageable. They were extremely professional and courteous with my residents, and cleaned up after themselves each day of them working. I would recommend them to anyone, especially an apartment community dealing with any type of fire, water, or any other restoration situation! Sean and his crew are seriously the best!
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