Disaster Restoration Innovation LLC

2555 N Coyote Dr suite 115, Tucson, AZ 85745, USA

About Disaster Restoration Innovation LLC

5 / 5

from reviews

Is this your business?

    Craig Huchel
    -
    March 22, 2024

    Our kitchen job was a disaster. First, they sent us a PM who never showed up. Then, they flew in another PM who consistently argued with us about things that they would and wouldn’t do. They took out our sink and put it in wrong. We are going to have to re-do their work at our cost. Also, Liberty Mutual insurance was not helpful either as they allowed all this happen. Do not use this company!!!!

    Amber Scamehorn
    -
    August 18, 2023

    Isaiah is amazing. He is going all he can to get my bathroom finished. One company started had s fight in my bathroom gutted it and never came back. 3 other companies said more than a6 month wait, other said they come out and never showed. I just want it done. Thanks for all your help. Recommendation came from employee james. You are all so very kind and thoughtful thanks for all your help.

    CJ In Tucson
    -
    October 06, 2023

    I had some skylights damaged at night. My insurance company referred me to this company. They’re supposed to be a to this company. They’re supposed to be an emergency service, but they didn’t but they didn’t show up till about 9 AM the next day. They put five tarps over my skylights, and within two days three of them had blown off. I called them and they said they would have someone come over and fix them but they never did. They had me sign an agreement that the tarps were temporary however, they stated that after 72 hours there would be a charge to fix them. The tarps came off within 30 to 40 hours of installation. I explained all this to them but they’re still asking me to pay the full bill. Shoddy work. Don’t ever use them.

    R.T. McCarthy
    -
    August 15, 2023

    These people are consummate con artists. Allstate told me to use DRI because everything is warrantied for life. They start right off asking for more money above the deductible. Then it’s them playing games. It took six months to get my work done. They ripped out carpeting they were expressly told not to touch. They are now billing me $3043.00, not the insurance company for “pack out and storage.” This, they did without telling me. I had private property locked away for months, things I desperately needed. Additionally, when I refused to sign off until I inspected their work, they put a lien on my house! DRI did a lot of shoddy finish work too, and I had to call them back to fix it. I'm now finding other things they didn't do as well as they should have. A shelf in my pantry is missing and I can't find it (they removed all cabinetry for water damage repair), but DRI never returned it. Cabinet doors no longer close properly. It's just depressing that they can come into my house under the guise of water damage repair and then just do whatever they wanted. I wouldn’t wish DRI on my worst enemy. Poor workmanship, dishonest and incompetent

    David N
    -
    August 05, 2023

    Most of their work is decent; however, there were a few times they took shortscuts. Their biggest failure is communication. They don't communication well with me (their customer) and they don't communication with each other. There were multiple times they sent people to my house to do work who had no idea what they were sent there to do. They would arrive, then leave to get supplies, because they were not given any information by the company they work for. Their estimater, Isaiah does not return calls. I spent weeks trying to track him down. He is extremely lazy and will do whatever he can to avoid doing extra work.

    Disaster Restoration Innovation LLC

    Our Address

    2555 N Coyote Dr suite 115, Tucson, AZ 85745, USA

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