Deep Water Emergency Services & Restoration
10167 J St, Omaha, NE 68127, USAAbout Deep Water Emergency Services & Restoration
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Deep Water was very responsive in resolving the issues caused by a water leak. Really appreciated everything they did
Very rude people, I wouldn't trust them to do any cleanups. Very bad experience all around.
Brian was awesome! Punctual, professional, and ensured we were getting our needs met. He was very receptive to questions and went above and beyond to help us out.
This is a great locally owned company. They care about their community, and customers. Very personable and honest I would recommend them to anyone!
I will say I got a prompt response when our basement flooded. Corine was very nice. They had to be called out second time for improper placement of drain hose so my flooring was not drying the water was draining back on the floor. When the extractions was made, they sprung my front door. When I told them my front door was sprung their response was "it was windy that day." When they demo the basement walls the walls were cut uneven and they broke my ceiling light fixture. I went downstairs to see what the loud noise was they told me and cleaned it up however did not report any damages to the owners. When reaching out about my bill and asking about fixing the damages I was told they will not adjust my bill as they removed my labor minimums (which I was never told prior to this which is odd). This was an insurance claim which would of took take of labor minimums. Moral of the complaint. Insurance claim paid my bill but I'm am in charge of repairing damaged caused by Deep Water. Would not recommend nor go through again.