The finished project looks good. The time of the project was two months late and then they still had items to come in and finish up which took another four months. Our project manager was kind of hard to communicate with. He would mix text and emails and rarely call to discuss anything. Don’t try talking to the contractors because they only talk to the project manager. I loved one day I was over looking at the progress and all I heard was the hvac guys talking about how much they hate this house. Make sure if you have to reschedule an appointment you have a good reason . I was asked to be in a funeral over a weekend on the following Monday. I had an appointment with Jesse the PM that I let him know I would need to reschedule because I had to be in a funeral. Later he told my wife he couldn’t believe I lied about being in a funeral. I had also asked for a couple of items in my house that certainly would have been great but they were overlooked. You also might want to record all of your conversations especially if you are asking for something custom. The house does look nice. Thanks Carmen for your help getting this done.
Rich is an absolute hero. I told him we need the some help to get rolling with USAA after another company gave us the runaround. Not only did he come out next day, but he also referred a mitigation company (Brock - Rainbow International of Kansas City). Both guys came out, collaborated on the solution, and got us our game plan. High ethics from these guys and a high level of care. Thank you Rich and thank you Brock!!
Jon and Lisa were amazing! So helpful and this was my first large home repair due to wind damage - couldn’t be happier
Their people did a great job repairing water damage that ran from upstairs kitchen to basement living area. Drywall work in the basement was fast, clean and well done. Kitchen wood floor was partially replaced and totally refinished. They did a great job. They had their various crews-contractors do the work and they all did great work.
Unfortunately my basement flooded. Fortunately I chose Damage Control & Restoration . It was a great experience from beginning to end. They made it easy work with them and the results were amazing!!! I would recommend this company to anyone needing work done to contact this company first. You won’t regret it.
If you don’t see your business in the directory and you would like to add it, please click here.