About CREW Construction & Restoration

4.7 / 5

from reviews

Is this your business?

    Casey Prostrollo
    -
    August 07, 2022

    Woke up to 2 rental properties in Sioux Falls with water in the basements. Contacted crew and they had one of their many teams at the first house within an hour of the call. They assessed the situation professionally and took the necessary actions to insure no further damage would occur. I highly recommend using them for any damage related issues you have. I understand from research they do many other types of construction related projects and will look them up for my future projects! Great job today fellas!

    Eric Fjerestad
    -
    February 03, 2023

    DO NOT USE! To say our dealing with Crew has been unpleasant would be an understatement. We had our basement flood back in August, and Crew at first did a great job. They were on time and got the water cleaned up and dried out in just a few days. Our, nightmare happened after the first original work had been completed. During the clean-up process they broke one of our basement windows, and the employee who did it never apparently told his boss what happened our window went months until December with just a piece of foam over the broken window with no word from Crew. Then we get a bill from the laundry restoration company that Crew works with for over $9000 with no actual itemized bill, just random amounts that we owed. After a lot of calls, the bill was reduced to $7000 bill with over $2000 error. Thanks to insurance we were able to pay that. Then we get a notice from a debt collection agency that our bill from Crew was going to go to collections if we did not pay (please note, we had never seen this bill before). After calling them about it, they said it was a mistake on their end and they were handling it. They got the bill reduced from $10,000 to $7000 and I paid the $7000 bill, only to get another statement from Crew saying I owed them another $3000 for work they never did. By this point, I am fed up and just done with this company. Don't use them. P.S. The window is still not replaced.

    Kate Johnson
    -
    November 23, 2022

    Very unprofessional from start to finish. Delayed the active water leak clean up. Left huge bulky machines in my home well after the clean up was done and charged me when they were no longer being used. Crew Inc refused to pick up their equipment. Phone calls, voicemails and texts were unreturned. They eventually Sent two thug type men to my home extremely early one morning without any prior notice. I thought they were trying to break my door down. They barged into my home without any decency. It was all very alarming and shocking to see a company do business this way. The lead man Bob Sobraske was more interested in telling me “how he knew my Father” than completing the job w/any decency or credibility. It was creepy. Watch your bill if you hire them! I was grossly overcharged, my bill also had over $106 of hidden “finance charges”! They refuse to send me a bill showing the total that they actually charged my credit card…I need to turn it into my insurance company. This is actually an illegal practice.

    Eileen Donley
    -
    December 26, 2022

    They were awesome !!!- I would highly recommend !!!- we had drains freeze in the cold weather - water running all over - we called them - they were on it immediately- so NICE - so PROFESSIONAL- not that I want you to need disaster services- but this is who you want to call !!!

    Melissa Wilcoxon
    -
    February 08, 2023

    We have used Kyle and his crew several times. They are always very responsive, professional, and the work is always top-notch. Would highly recommend!

    CREW Construction & Restoration

    Our Address

    3503 S Norton Ave, Sioux Falls, SD 57105, USA

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