Had an appointment to get a repair quote needed to close on my first home. Time is already of the essence in my situation and the guy never showed up to the house at our scheduled time. I took time off of work to be there. It would have been better if he at least reached out to say he couldn't make it. I really hope the guy is OK! I do not recommend depending on this company if you don't have time to waste!
I contacted several other companies for waterproofing our crawlspace, and they all have gave astronomically high quotes without even stepping foot into our crawlspace (They walked around the outside of the house. Hmmm?). David surveyed the entire crawlspace, explained what he would like to do and why, and gave a very fair quote. He was extremely responsive throughout the whole process and I am very pleased with the work his team did. I would highly recommend!
We called and spoke on the phone for him to come out and look at my crawlspace problem. He said he would be there that evening although it would be a little later he would be there. David never showed up. He called 2 hours later with excuses, but we decided to give him another chance so we set an appointment for the next day for him to come out and again no show and no call. I sent multiple texts and tried calling with no answer. I was basically ghosted. At that point we realized this is definitely not someone that we want to entrust tens of thousands of dollars to, so we moved on to Canty Foundation Experts who came the day they said they would, on time and got our $20,000 job. The really sad thing is both days I had to change my schedule to ensure we would be able to meet. My son missed 2 soccer practices just so we could be stood up by David. Asking around, it seems to be "par for the course" with this guy. Professional and timely aren't words in his vocabulary.
Heard about the services on the radio. Called and had a salesperson come out for a free estimate. Very pleased with this salesperson who was able to work within my time frame to have the work completed. The Installation crew did an outstanding job, was pleasant, very knowledgeable, and professional. The foreman for the job kept me informed of the progress daily and kept things moving at a great pace. I recommended them to a friend of mine looking to have work done on his house. He called me the next week, and he couldn't thank me enough for sending them his way. Apparently, they vnot only did a great job, they saved him a couple thousand dollars in the process. Great outfit!
Gentlemen: “I want to take this opportunity to thank you for a great job done on my house foundation. Your company came as a referral from a neighbor who had used your services several years ago. The bid was quite competitive, and it was in terms a layperson could understand. When I requested a copy of a Certificate of Insurance and a Lien Release, they were provided right away. David Ahrens was straight forward and honest. The workers were a super team. In closing, when I am at a point that I can have additional work done, I will definitely call Crawl Space Solutions.”
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