Brent (The owner) and his guys do the best work i have seen. My house looks better than it did when we moved in and it was brand new at the time. He's honest and keeps you up to date and if they make a mistake they own up to it. They accidentally broke a picture frame and I was notified immediately and told they would replace it. Most companies now a days do not have that honesty. I am honestly very impressed by this company and I would recommend them to everyone. I am in awe over the work they did!!!!
We recently purchased a new home and some warranty work needed to be done that required multiple rooms of our house to be moved out to a storage POD. Our builder hired Courtesy Restoration to help with the job. We were so impressed with their friendly attitude, their attention to detail and work ethic during that job that we hired them for a separate, side job when our warranty work was complete. They were able to get us a bid within days and finish the work within 2 weeks of our initial request. The work was done on time, with a smile, and under budget. Yes..under budget. We got charged less than our initial bid! Thank you Mike and crew for your hard, quality and honest work but most of all, thank you Courtesy Restoration for living up to your name.
Our company also located in Vancouver, WA Gayles Investments L.L.C construction had the opportunity to work for Courtesy Restoration Inc on a water damaged house where header beams holding up a 3-story home were replaced, also the plywood around the windows (16) were replaced and the entire southside of the home (860 sq ft) of cedar log siding had to be replaced. It was an extensive job but Courtesy Restoration Inc trusted in us and We appreciated working for them. All around great company.
These guys just seem to "get it." Good 'ol fashioned customer service with a smile. No games or gimmicks, just hard-working folks with the know-how. Highly recommend these guys for fire damge, water damage, drying and smoke cleaning of any insurance loss.
They redid my kitchen and dining room after a fire. It came out really nice and Eric was very quick to answer any questions I had. I would use them again if I had something like this happen again.
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