It was truly so amazing working with this service. When everything is falling apart and you’re needing a steady constant; they make you feel like they actually got it handled. I didn’t have to lift a finger when they took all of my stuff, cleared each room, cleaned all the things we had, and brought it back. They even spoke and called my insurance company to handle them being a bit resistant. It made the process so much easier in a time of chaos. Elaine was wonderful to work with along with the muscles of the crew who worked diligently and together.
Natalie Banzhof
-
July 09, 2026
Jenea and her team went above and beyond on my water mitigation job. Jenea, Mason, Jeff, Jay, and Will gave superior service with great communication, care to detail, and a personal touch as we were dealing with so much stress. Jenea worked after hours, Mason even helped carry in groceries and was always great with communication and professionalism, and Jay answered all of my many questions with patience and thoroughness. I greatly appreciate their time, skill, and sensitivity during my time working with them and highly recommend their services to all!
jodi lee
-
June 17, 2026
The staff at Content Restoration was absolutely amazing! From the first phone call to the end of the service. They communicated with me often keeping me informed of the next step. They went over and beyond with my pac out by treating my belongings as if it was theirs!
I had a situation where I needed some of my furniture put into a storage unit. Ryan worked with me patiently by making sure that happened.
I highly recommend this company if you are seeking perfection and are needing things done professionally !
Kim Scott
-
August 05, 2025
After a major water loss, I expected chaos, and I got it. But what I didn’t expect was the incredible team at Contents who walked with me every step of the way, long after others stopped showing up.
Let me give credit where credit is due:
Joe, my Project Manager and now unofficial bestie, was my rock throughout this process. No matter how messy things got, Joe was responsive, calm, and always a step ahead. He made sure no detail was missed and no ball was dropped.
Liz is the one who cracked the case with my insurance company. When things stalled or didn’t make sense, she connected the dots, asked the right questions, and helped unravel the mess. Her insight helped turn the tide.
Dawn, the owner, went into battle with me. She didn’t just sit behind a desk. She stood beside me, called things out plainly, and helped me push back when others tried to sweep things under the rug. Her advocacy was unmatched.
Leigh and Ryan showed tremendous care during the packout. They didn’t just move my things. They protected them, respected my space, and made sure nothing was lost or damaged.
John is a straight-up legend. Cabinet work, troubleshooting, repairs, you name it. He is a one-man dream team, and everything he touched was handled with precision and pride.
And Beau, thank you for helping clarify paperwork, deadlines, and all the things that could have easily tripped me up. Your guidance mattered.
Through delays, denials, and frustration from my insurance company, Contents never wavered. They showed up. They kept receipts. They told the truth. And most importantly, they cared.
To anyone going through a nightmare claim:
Hire Contents. They will give you peace of mind and a team that treats your home like their own.
Alan Williford
-
April 10, 2026
I had extensive water damage in my home and needed all my furniture moved on 2 floors of my home, including a piano. I work from home, so I was really worried about possible disruption, but my point of contact Elaine was super responsive in letting me know what to expect, when they would come by, and how the process would work. The team even moved my work desk for me to a location where I could still work from. They were very careful with all my items and I didn't have to do a thing! Something like this can be very stressful when there are a lot of moving pieces, but Elaine was extremely responsive and always available for my myriad of questions. When the were finished, everything was back in place and I'm so thankful that it was so much easier than I had originally anticipated!
Our Address
1022 Pressley Rd Suite A, Charlotte, NC 28217, USA
Claim Listing: Contents Restoration Services LLC
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It was truly so amazing working with this service. When everything is falling apart and you’re needing a steady constant; they make you feel like they actually got it handled. I didn’t have to lift a finger when they took all of my stuff, cleared each room, cleaned all the things we had, and brought it back. They even spoke and called my insurance company to handle them being a bit resistant. It made the process so much easier in a time of chaos. Elaine was wonderful to work with along with the muscles of the crew who worked diligently and together.
Jenea and her team went above and beyond on my water mitigation job. Jenea, Mason, Jeff, Jay, and Will gave superior service with great communication, care to detail, and a personal touch as we were dealing with so much stress. Jenea worked after hours, Mason even helped carry in groceries and was always great with communication and professionalism, and Jay answered all of my many questions with patience and thoroughness. I greatly appreciate their time, skill, and sensitivity during my time working with them and highly recommend their services to all!
The staff at Content Restoration was absolutely amazing! From the first phone call to the end of the service. They communicated with me often keeping me informed of the next step. They went over and beyond with my pac out by treating my belongings as if it was theirs! I had a situation where I needed some of my furniture put into a storage unit. Ryan worked with me patiently by making sure that happened. I highly recommend this company if you are seeking perfection and are needing things done professionally !
After a major water loss, I expected chaos, and I got it. But what I didn’t expect was the incredible team at Contents who walked with me every step of the way, long after others stopped showing up. Let me give credit where credit is due: Joe, my Project Manager and now unofficial bestie, was my rock throughout this process. No matter how messy things got, Joe was responsive, calm, and always a step ahead. He made sure no detail was missed and no ball was dropped. Liz is the one who cracked the case with my insurance company. When things stalled or didn’t make sense, she connected the dots, asked the right questions, and helped unravel the mess. Her insight helped turn the tide. Dawn, the owner, went into battle with me. She didn’t just sit behind a desk. She stood beside me, called things out plainly, and helped me push back when others tried to sweep things under the rug. Her advocacy was unmatched. Leigh and Ryan showed tremendous care during the packout. They didn’t just move my things. They protected them, respected my space, and made sure nothing was lost or damaged. John is a straight-up legend. Cabinet work, troubleshooting, repairs, you name it. He is a one-man dream team, and everything he touched was handled with precision and pride. And Beau, thank you for helping clarify paperwork, deadlines, and all the things that could have easily tripped me up. Your guidance mattered. Through delays, denials, and frustration from my insurance company, Contents never wavered. They showed up. They kept receipts. They told the truth. And most importantly, they cared. To anyone going through a nightmare claim: Hire Contents. They will give you peace of mind and a team that treats your home like their own.
I had extensive water damage in my home and needed all my furniture moved on 2 floors of my home, including a piano. I work from home, so I was really worried about possible disruption, but my point of contact Elaine was super responsive in letting me know what to expect, when they would come by, and how the process would work. The team even moved my work desk for me to a location where I could still work from. They were very careful with all my items and I didn't have to do a thing! Something like this can be very stressful when there are a lot of moving pieces, but Elaine was extremely responsive and always available for my myriad of questions. When the were finished, everything was back in place and I'm so thankful that it was so much easier than I had originally anticipated!