About Compass Construction Inc

3.9 / 5

from reviews

Is this your business?

    Catherine Donnelly
    October 05, 2022

    The gentlemen whom I worked with went above and beyond to help me when our house was flooded by our cat! It is an old old house with lots of issues and the cat broke a pvc pipe in the basement! Bret from Compass was very upfront and patient with explaining everything to me from the very first visit. As we progressed through all the work he was straightforward, clear and honest about what they could and could not do. He and the project manager spent a great deal of time brainstorming to help me figure out what to do. Our Project Manager, Shelby, exhibited the same patience and dedication to doing good work and making sure to explain things. Both of them came out numerous times to check on the work and they spent time helping me figure out the best ways to complete my project with a very small budget. As a widow with 5 kids this compassionate help was invaluable. The structural work they have done is solid and I'm confident will carry my house another 100 years. The reasons I recommend this company are: the integrity and compassion and dedication of these two men. Also, the quality and care taken by the men who did the actual work on my house. Every one of them was patient, polite, skilled, and competent.

    Amo Oganov
    April 10, 2023

    Working with Brett has been a blessing. From our first conversation on the phone to the great lengths of detailed information provided verbally and via estimate for the insurance company he has been professional and knowledgeable every step of the way. I highly recommend working with this company, and especially with Brett. I can't say enough good things about my experience with compass construction. Thank you for all of your hard work!

    Richard Volz
    December 23, 2022

    My home suffered water damage and Compass has done all of the repair work.  After the estimator, Carson Ames, had worked up the requirements and cost estimate, Marshall LaFave was assigned as my project manager. Different crews specialized in drywall, painting and flooring, and Marshall is a very effective project manager.  He did a great job of keeping me informed and setting expectations while coordinating everything that needed to get done.  I'm being detailed on purpose: every contact I've had with Compass employees has been professional, and the work quality has been superb.  In fact, my first contact was with Diane, who answers all calls and exudes compassion and competence.  If I had to sum up my experience with Compass, it would be this: INTEGRITY.  You cannot find a better outfit to work on your home.

    Shawn Jackson
    May 11, 2023

    Travis Gary and Stewart were great help and everything they did was appreciated and a great help in any way possible they did a good job they did an excellent work and quality I'm very proud that I received the best help there was thank you so much for everything you've done I really appreciate it and I would recommend you and anytime I need you I will call on you thank you so much I really appreciate it Shawna Jackson thank you again

    Edmund Anderson
    November 05, 2021

    It took 6 months for Compass to fix a burst pipe and replace my carpet. At first I thought it was due to Covid, but after dealing with the office staff I realized it was because they were unprofessional and had just failed to correspond well with other contractors, myself and my insurance company. The first "statement" I seen was mailed to me about 40 days after the project manager seen the work was completed. The manager told me he would be in touch with me with in a week, and never did. The "statement" claimed I was over 6k past due in a 30-60 day window. I hadn't even seen an itemized invoice, no correspondence from the project manager, no paper mail, no email, not even a phone call. When I explain this to them in person they said "it's no big deal." "Don't worry about, it's not going to creditors or collections" I told them "it wasn't ok, I'm not "past due," and I am worried about it, but I'll just shut up." When I said that, a guy from a back office said "yeah, do that." It's also important to add that the clerk blamed the invoice never making it to my house on the mail service. Even if the invoice was lost in the mail, once they considered me "1-30" days past due, wouldn't it have made sense to reach out to me some other way than mail like they said they were going to do anyway? I wouldn't hire this business again to paint my fence, forget working on my house. What a lousy experience this was. To the guy in the back office, what a cowardly and unprofessional way to behave bud. Good luck if you hire this team.

    Compass Construction Inc

    Our Address

    2503 E Riverside Ave, Spokane, WA 99202, USA


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