Carolina Water Damage Restoration

Todd S

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January 24, 2023

I'm not local to the area but recently had to deal with a flood at my late fathers home. These guys were amazing. Hats off to Jake and the crew. I really felt comfortable with the team and trusted them unconditionally. They're great at what they do and genuinely care about helping those that are in need. I needed work done at a time when demand was high for their services after freezing temperatures came through the region. Even then and after the long, hard hours they were putting in, and regardless of the significant backlog they were contending with, they still came out really late at night to get an initial assessment done. People like Jake and team are hard to come by these days so on the rare occasion that I meet people like them, I take the time to write these. Gentlemen, you provide a valuable service to those in need and after working with you, I came out of this horrible experience feeling positive about it. You helped make a miserable situation a pleasant experience during a tough time for our family. I cannot thank you enough.

Sawyer Fox

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January 27, 2023

Nobody wants to have to use a service like this, but when it it does happen, it is great to have good, responsive, timely, professional help and Jake, Landon and everyone else at Carolina Water Damage Restoration checks all of those boxes and more. From the beginning of the process to the end they were helpful and professional and did an excellent job. I can't say enough good things about their service so if you're looking for a great company to help you through a less than ideal time - stop looking and give them a call.

Mike Hiera

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February 06, 2023

We had a pipe burst in the attic and Jake and his team came out to get things cleaned up for us. They are amazing. Having never been through such an experience, Jake explained the process, what to expect, and kept us updated during the entire process. We couldn't have asked for a better company to help us with cleanup and restoration. You're definitely in good hands if you choose to use Jake and his team!

Heather Ladov

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February 07, 2023

These guys are awesome! I have used them twice in the past year, sad for me but they are wonderful. I called on Friday and they were at my house evaluating within an hour, did all the work the next day after communicating with my insurance adjuster. They even helped out with a few non-related things in the mix, super kind and professional and great to work with. Highly recommend Jake, Landon and their team.

Andrew Ira Quinn

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February 28, 2023

This was perhaps the third washer failure in my home of 20 years but the first to overwhelm my drain pain and provide a water feature in my downstairs hallway through my ceiling light. I had spoken to insurance, and it seemed that I may be in for an extensive repair. I wasn't sure who to call as it seemed I needed plumbing, electrical, drywall, etc. and was fortunate to find Carolina Water Damage Restoration. I went over the situation with Jake from CWDR on the phone and he gave me some advice on what I could do before he could get out there the next day which was a Saturday. He arrived on time and was very professional. He was also able to do his assessment without having to tear everything apart which was greatly appreciated and addressed potential electrical concerns so I could turn the power back on, etc. The actual source of the leak was identified, a seal was broken on the washer drain pain, and I was fortunate the water flowed through the ceiling light while I was home, so there was very little water damage, but it could and have been a lot worse, and if it was, CWDR is who I would put my trust in to address it. Thank you!