Jake and his team saved our sinking ship....pun intended! We had a major pipe burst at our Assisted Living Community that led to water flowing down the entirety of one our residential halls....(8) residential rooms, a hallway and a large gathering room affected. Jake had a water removal guy in the building within a few hours of us calling him and had several more damage mitigation specialists on site shortly afterwards. His team quickly removed furniture from rooms, labeling which items belonged to which rooms and ensuring that the water damage was kept to a minimum. His crew were here all night, the first night, and had drying equipment and dehumidifiers everywhere. I appreciated that they minimized how much ceiling / wall material had to be opened and removed to only what truly needed to be done. I can imagine that some companies may come in and tear apart things unnecessarily, leading to a lot more cost to fix things up. In fact, when our insurance adjuster received their paperwork, she approved it on the spot because she said their documentation was so thorough! Their fast response and hard work allowed us to get our residents back into their rooms much more quickly than I would have thought, when the damage occurred. While you never hope to need to deal with a disaster situation, Carolina Water Damage Restoration will take great care of you if you do.....
Jake, Landon, and Xavier were great to work with. All were prompt, responsive, communicative, professional, and helpful. They made a stressful water damage situation more bearable and worked with us and our schedule. Jake was honest and fair with us. I hope we don't need these services again, but if we do, I know who we'll call!
Jake and his crew were prompt, professional, and thorough. Jake did a meticulous write up for my insurance company and helped with them throughout the process. Landon and Xavier did the demo in record time and came everyday to check the process of drying out the damaged area. Couldn't say more good things about them.
I could not be more pleased that I used these guys for our recent water damage to our house! I called them when we had water leaking from our upstairs laundry room and was leaking theough our downstairs cieling...they helped me over the phone to help get the problem stopped, then came out quickly to check on it. We agreed to have the work done to fix the pro leg, and once they got into the job, the damage was less than expected so they gave me a discounted price! That never happens, right? I would strongly recommend them to anyone in need!
Landon drove out immediately for an emergency flood at my condo. He was incredibly courteous, professional, communicative and confident under pressure which was really important during a highly stressful time. I would definitely recommend working with Landon from CWD!
If you don’t see your business in the directory and you would like to add it, please click here.