I recently had a water leak and my entire upper level was flooded. I called Carolina Water Damage Restoration for help. Jake came out in less than an hour and went straight to work. He not only helped us with cleanup and repair, he also helped with the insurance process. He is very responsive, polite, and helpful. I highly recommend this company.
I highly recommend Jake and Carolina Water Damage Restoration of Charlotte. We had a washing machine overflow on the second floor of our home. Jake came to our house and performed the demo and mold remediation himself very quickly. He is extremely responsive, professional, fair priced, and respectful. He was invaluable in helping us navigate the insurance claims process and subcontractors for repairing the extensive damage to our home. At one point, we thought our cat had escaped, and Jake insisted on helping us look for him. Great guy. I hope we do not have any water damage in the future, but if we do, Jake will be our first call without a doubt.
I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina Water Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered. For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.
I had the misfortune of a cable company disrupting my house water supply which resulted in a water hammer and later a water leak. I called several plumbers looking for emergency service as water leaked through an interior wall. The best offer was several days away. One recommended Jake and Carolina Water Damage. I called and had two people at my home within an hour. The leak was stopped nearly immediately and the cause identified within 20 minutes. By the end of the day, I had an estimate, damaged drywall removed, heavy duty blowers and dehumidifiers in place and a plan for remediation. Jake and his crew were first class. Hard working, knowledgeable, accommodating and quick. His subcontractors for painting, carpeting and carpentry were very good and I have engaged several since for other home projects. What started as a disaster turned into a great professional relationship and a source for qualified, helpful people when I have needed additional help. But, it all started with a rapid response when I needed it most. I recommend them without hesitation and they would be my first choice if I am in need again.
Jake was very professional. We received excellent work from him and his subcontractors at a very reasonable price. They were prompt and knowledgeable. I would definitely recommend his company.
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