They originally quoted my mother $450 to basically remove the water and dry out the crawl space underneath her house. She asked how much she was supposed to pay monthly and the lady she spoke with told her there was no set payment as long as she paid something it was acceptable. The work was done in February of 2023. March she paid them $100 then April she paid $50. She has yet to pay this month because she got a statement in the mail saying that they put a lien on her home! Now they are demanding the court fees so now the price is $650. They didn’t even acknowledge the payments she has made! She is going Monday to seek a lawyer for legal advice. She hasn’t missed a payment and her credit which they know they did a credit check is amazing! Please for your families sake do not use this company. They will try to screw you over in every way they can. Highly don’t recommend.
Horrible experience. Work not done as quoted/ estimated. Then quoted we’d need hundreds of dollars of more “high intensity” cleaning, which we refused as we’d seen someone spend 45 minutes for > $300 leave every surface still unsanitary and visibly dirty. We did the work ourselves with cloths and scrub brushes in 2 hours. Read the responses from the owner in other reviews- we were similarly gaslit and threatened. Our story is only ours, right? Customer can’t be right if the bills need paying. Go anywhere else.
It's not a pleasant time when you need restoration services, but if you do, call C.A.R.E Services. Prompt and professional mitigation work was performed to stop further damage caused by a water leak and the subsequent flooring and drywall repairs were exceptional. Neill is an excellent Project Manager. Raleigh, NC September 26 2019.
This company is great to work with. They were very helpful and informative. I had a leak that was causing water to come into my closet, apparently it was leaking near the P-trap under my shower and had made a mess. I got a plumber out and called C.A.R.E Services. They informed me of how quickly mold can start to appear and how important it was to start drying it out. We got them out as soon as possible and everyone was great! They made sure I understood everything going on and helped me with the insurance part of it as well. We also had them do the reconstruction part because we were so impressed with them. They do top grade work and they really know what they are doing. I highly recommend them. Thanks C.A.R.E Service's!!
I had my Anso Nylon carpet cleaned by Colby yesterday. Nobody pressured me into using my homeowners insurance. The carpets look exactly as they should after being cleaned. I spoke to three employees and the owner. Seems like they run a business and not a charity. Also, someone was available or called me back within a few hours if had any questions. Thanks for the great job Colby and Adam.
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