Burggraf Disaster Restoration

400 S Rockford Ave, Tulsa, OK 74120, USA

About Burggraf Disaster Restoration

4.1 / 5

from reviews

Is this your business?

    Paula Mirkin
    -
    March 04, 2022

    We used this company for our house and Larry Million and his crew were awesome. I was so stressed out cause this was my daughters house who she lives with two disabled roommates and she is disabled and they were staying in a hotel and I was burning up Larry’s phone everyday but he was calm and very professional and kept me up to date on everything and worked with the insurance adjustor. They did a professional job and I would definitely recommend this company. Thanks Burggraph for all your hard work.

    M Funk
    -
    February 19, 2022

    So much runaround. The computer system to give us a quote was mysteriously not working. The delay in quote meant automatic removal of ceiling and insulation b/c of the wait. Then we were told we'd get a $500 discount if we used them the whole job. Never happened. Then when they finally finished they sent bill. I called and asked if they filed insurance and she said she'd send it to insurance guy. Then we get a letter they filed a lien on us! Apparently we are to be reimbursed by our insurance company but there was zero communication about that. I will NEVER use this company again. So horrible.

    Regan Steyl
    -
    November 09, 2019

    They are very rude and not willing to work with you. Customer service is the worst I have ever experienced. They do sloppy work and they over charge for services. They take advantage of people going through a difficult time. I will not recommend anyone using them. After tearing up my floors they said they could not replace the sub floor until 3 weeks later which left me with no AC or hot water. I also tried to make a payment and explained I do not have checks and they wanted to charge me 3% to use a card over the phone, usually businesses absorb this fee but they pass it along to the consumer. Terrible customer service!! To make things worse they filed a lien against my property then added interest.

    Hailey Morett
    -
    March 03, 2020

    My home was destroyed by a flood caused by a water pipe. They removed the Mildew areas, repaired everything in an amazing amount of time. The workers were very respectful. They explained everything, and helped in every way they could. I was extremely stressed out. But they were wonderful and they were even really patient with me and would repeat what they were saying, making sure I understood, which I really appreciate. The work was finished and it turned out great. I recommend everyone to call them, you won't regret it. Amazing work and great employees. Best company all around.

    Gary Haynes
    -
    January 18, 2021

    We have worked with Burggraf Disaster multiple times. Very customer oriented, many times going above and beyond what is standard. Customer service and efficiency are just a few things that I have experienced. If you have any type of water, fire, weather related issues, be sure to check with Burggraf.

    Burggraf Disaster Restoration

    Our Address

    400 S Rockford Ave, Tulsa, OK 74120, USA

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