Built Right Construction and Design

Benjamin Roudebush

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October 21, 2022

Carlos and his team did a great job renovating our house. Fram start to finish, Carlos was responsive, and his team was punctual. They worked on our home for over a month in total while I continued to add several projects to the scope of work. We would be so happy when one project completed, we asked to start another. I was very pleased with the cost of work vs. the competition, and there was absolutely no sacrifice to quality. These guys were true professionals. Shout out to Felipe who might be one of the best projects leads I have ever had the pleasure to work with. Carlos was very accommodating and made sure to communicate all updates, so we were understanding of the entire process. In total, they remodeled our Kitchen, Bathrooms, laundry room, bar, floors, fireplace and tile feature wall. They also did a lot of new electrical work throughout the home. We get compliments whenever someone walks through our home. I would recommend Built Right to anyone looking for quality work at a good value.

Corinne Jackson

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February 21, 2023

" The short end of it is that I called a contractor to replace my roof as it was that time to replace it. The contractor who will remain anonymous came out and did a disastrous job. This project started back in January 2023, in the mid of the rainy season, and yes what happened next is exactly what your thinking, the company was midway done installing the roof, stopped because of the rain and the tarp they used to protect the roof failed and water came into many parts of my home. So upsetting.... I lost complete trust in the company and decided to call a water mitigation company called Built Right Construction & Design. Carlos came out and was wonderful. When I was at a loss of what the best next step to remediate this problem, Carlos provided his expert advice and assistance to get things done correctly. He assisted in filing a claim to keep the other contractor accountable in the case they wouldn't want to take responsibility. My adjuster was very pleased to work with Carlos, and Carlos worked very well with my roofing contractor to make sure that the property was correctly dry to prevent mold from growing. Carlos even detected other water intrusion points and did the correct repairs to keep water from coming in. Built Right Construction & Design provided a great experience and assistance with everyone involved in resolving my misfortune due to another contractor's bad work. I highly recommend Carlos and his company to get things done correctly and professionally. They show genuine interest and care about my situation and I'm very happy with the services they provided. Thanks again to Carlos and his Team!"

Lisa T

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November 01, 2022

Built Right Construction & Design did an outstanding job on my kitchen remodel! Since the initial phone conversation with Carlos, he was professional and knowledgeable. He answered all my questions and made us feel we were in safe hands. They provided great advice and went the extra mile to recommend their trusted vendors to help me pick out design materials, such as, countertops, backsplash, flooring, etc. Carlos and team worked hard remodeling my kitchen and did an amazing job executing our vision. They kept us in the loop at all times and we appreciated the communication throughout the process. We will use them again and would highly recommend them for your upcoming remodeling projects.

Sabrina Payne

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May 07, 2019

We hired another contractor to do our kitchen remodel, and they subcontracted Carlos' company (so Built Right did all the actual work). The direct contractor turned out to be absolutely awful (they were not paying Carlos and they kept us in the dark for a lot of problems). This easily could have blown up and destroyed the entire project. But Carlos has integrity, vision, and dedication. He worked with me to get the project finished, and I really appreciate his honesty and work ethic. When we were unhappy with something, he fixed it. He listened to what we wanted, and was happy to adjust if we asked for something different. We also did full permits through the City of Oakland (complete headache) and they passed all inspections. This was a pretty complex, large job as we were moving all of the appliances so they had to change the plumbing, electrical, and gas completely (sink, fridge, oven, etc). The entire project would have been 110% better if we had just directly contracted with Carlos. Every single person in his team was very respectful and hard working. They did an awesome job.

Tracey Carter-Dow

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December 27, 2022

FIRE TO FABULOUS! We had a fire at our condo in Concord. Condo occupies 2nd and 3rd floor of a 3 story building. Fire started on 3rd floor and the actual fire damaged was contained to that floor thanks to Concord Fire Department, however the smoke and water damage went throughout the entire unit. Built Right Construction was extremely responsive from the moment I called. They made a priority visit to meet with me on a Saturday morning so that no time was wasted. Professionally and proficiently they worked with the HOA, my insurance company and negotiated the proper repairs every step of the way. They worked to protect my interest by taking moisture readings, asbestos and other cautionary testing to ensure that all required repairs both visible and not immediately visible were accounted for and completed to protect our total interest, and that the repairs would be made with the highest level of integrity and quality. They completed the mitigation and repairs end to end. A true full service company. Once repairs were agreed upon by Built Right and the insurance company they completely rebuilt the unit which had to be taken totally down to the wood framing. Their quality of work is exemplary. The team is personable, professional and thorough.They maintained consistency with repairs to ensure that they were completed as quickly as possible to minimize to the extent possible the displacement of our family. They truly cared about us and saw us as people not just a business opportunity. To anyone looking to secure a company for repairs from minor to a complete rebuild I would highly recommend this company to you. Carlos you and your team are the highest calibre! Superlative! Truly the best! THANK YOU! THANK YOU! THANK YOU!