I called Bosque after dealing with my horrible home warranty company (Choice Warranty). I had a leak in my water pipe and Bosque was able to come out right away. They took the issue seriously. Isaac and Zeke were the technicians that came to my house. They showed up on time and were able to give me an estimate and start work the same day. They even did their best to accommodate ridiculous requests from my home warranty company. They fixed the leaky pipe and even went above and beyond to replace more of the pipe to prevent future issues. The techs were quick, effective and cleaned up when they were were done. They even setup a restoration team to come look at the damage and recommend any type of repairs and estimate with no pressure. It was much appreciated. The techs also looked at my other equipment to offer the possibilities of future maintenance if needed. The office staff was a amazing as well. They were attentive to my needs and concerns and very helpful and understanding of my problems. It was great to find a company that was very professional and provided excellent customer service. Everyone I talked to, and especially the technicians were very knowledgeable in their field. It was a great experience, and I will happily recommend their services to anyone in need of plumbing and/or HVAC services.
Please read! This company is not bonded or licensed even though the tech, Lary said they are. They replaced a fuse in my commercial refrigerator unit with a copper pipe, causing thousands in damages. Once a single thing goes wrong, their call center stops connecting you with assistance. I contacted the state of New Mexico to file a complaint against licensed contractors and this company is not on file, nor are any of their techs.
Isaiah and Adrian are amazing. They stayed until almost nine PM to install my new A/C. I so appreciated their patience and diligence with my project. Their work ethic and friendliness was off the hook. I think they actually deserve a raise from the company. Thank you Bosque! Thinking of using you for a remodel project now. I also liked Dominic, who bid the project. Cooler days for my little family! CG
Can't say enough good things about these guys!!! We unfortunately had a flood shortly after moving into our house, which required half the kitchen being taken down to the studs. Bosque did what essentially became a full renovation for us, turning the previously closed off, somewhat dated kitchen into a beautiful open concept space. They were extremely sympathetic to our situation and worked hard to keep the space livable and have the work done as quickly as possible. They set and followed clear timelines, even working ahead of schedule at times. Everyone was friendly, punctual, and did high-quality work -- special thanks to Jonathan for coordinating it all and being so responsive and attentive to detail! Best of all, Bosque is experienced with situations like ours and were essential in helping us navigate the insurance reimbursement process. We love our new kitchen, and will definitely be working with them for any future renovations!
Glad we called Bosque! After several multi thousand dollar quotes from other companies, Larry was able to diagnose and repair our mini split for under $500. Will definitely be calling them again next time we need service!
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