Blue Bear restoration is definitely someone I would use and highly recommend to family and friends. The guys who worked on my basement are very professional and really nice as well. Donnie and Fletcher put our minds at ease while they and there crew of Louis, Ty and Charles did an awesome job cleaning up a mess we had. Definitely recommend them, they really fought for us and helped us deal with the insurance company.
Great company, extremely professional, did a great clean up job and I couldn’t be happier with the results.
Bob Pizzutiello
-
July 28, 2021
After a broken pipe fitting caused a basement flood, I called Blue Bear on the recommendation of my local insurance agent. The Blue Bear technician Farren arrived within about 3 hours of my call, explained the process and dropped off equipment, pending approval to begin the work. The next morning he came back, took photos, removed some wet carpet/paneling and started the drying process. Every morning at about 8:30 AM I received a call when we discussed when would be a good time for them to check on the status, day-by-day until the drying was complete. They measured residual moisture and once levels were acceptable, removed their gear. Every technician was professional, communicated clearly and respectful of being in my home. They exceeded my expectations in every regard!
A Rapp
-
December 23, 2022
They returned our phone call in less then 30 minutes. They scheduled a time that was convenient for me. They did a thorough check of my entire basement and found damage that I had not even seen yet. Their industrial dehumidifiers ran in my basement for four days. My basement is dryer now than it was before our water leak. The staff was extremely professional and friendly. They even took time to visit with my dogs who were a little nervous with all this equipment coming into their house. I would highly recommend this company.
Brent Palmer
-
January 20, 2023
The guys were great! We had a sprinkler break that damaged several units. They were fast, professional, clean, and respectful of our customers. They also worked very well with our other contractors to make sure the project was completed correctly. I will be recommending them for other projects.
Deborah Prutzman
-
May 22, 2023
Blue Bear quickly responded to my phone call. Within a day a crew came to my house to evaluate the situation and placed 3 dehumidifiers to help with moisture in basement. Blue Bear suggested I submit a claim with my homeowners insurance. Blue Bear emailed an estimate to me for services needed for mold removal on basement walls and removing other affected materials. 13 fans and dehumidifiers were installed to dry out the affected areas. Over a period a few weeks the Blue Bear technicians made almost daily visits to monitor moisture levels. These technicians were courteous, professional, kind, helpful and knowledgeable. This process took time to dry out and Blue Bear made sure my basement was 100% dry before removing their equipment and other materials used to block off the affected area. I highly recommend Blue Bear. Thank you for due diligence.
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77 Commerce Dr, Rochester, NY 14623, USA
Claim Listing: Blue Bear Restoration
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Blue Bear restoration is definitely someone I would use and highly recommend to family and friends. The guys who worked on my basement are very professional and really nice as well. Donnie and Fletcher put our minds at ease while they and there crew of Louis, Ty and Charles did an awesome job cleaning up a mess we had. Definitely recommend them, they really fought for us and helped us deal with the insurance company. Great company, extremely professional, did a great clean up job and I couldn’t be happier with the results.
After a broken pipe fitting caused a basement flood, I called Blue Bear on the recommendation of my local insurance agent. The Blue Bear technician Farren arrived within about 3 hours of my call, explained the process and dropped off equipment, pending approval to begin the work. The next morning he came back, took photos, removed some wet carpet/paneling and started the drying process. Every morning at about 8:30 AM I received a call when we discussed when would be a good time for them to check on the status, day-by-day until the drying was complete. They measured residual moisture and once levels were acceptable, removed their gear. Every technician was professional, communicated clearly and respectful of being in my home. They exceeded my expectations in every regard!
They returned our phone call in less then 30 minutes. They scheduled a time that was convenient for me. They did a thorough check of my entire basement and found damage that I had not even seen yet. Their industrial dehumidifiers ran in my basement for four days. My basement is dryer now than it was before our water leak. The staff was extremely professional and friendly. They even took time to visit with my dogs who were a little nervous with all this equipment coming into their house. I would highly recommend this company.
The guys were great! We had a sprinkler break that damaged several units. They were fast, professional, clean, and respectful of our customers. They also worked very well with our other contractors to make sure the project was completed correctly. I will be recommending them for other projects.
Blue Bear quickly responded to my phone call. Within a day a crew came to my house to evaluate the situation and placed 3 dehumidifiers to help with moisture in basement. Blue Bear suggested I submit a claim with my homeowners insurance. Blue Bear emailed an estimate to me for services needed for mold removal on basement walls and removing other affected materials. 13 fans and dehumidifiers were installed to dry out the affected areas. Over a period a few weeks the Blue Bear technicians made almost daily visits to monitor moisture levels. These technicians were courteous, professional, kind, helpful and knowledgeable. This process took time to dry out and Blue Bear made sure my basement was 100% dry before removing their equipment and other materials used to block off the affected area. I highly recommend Blue Bear. Thank you for due diligence.