We had a pipe burst in our attic on Christmas Eve. It flooded the whole downstairs of my home. I called several companies, all with extensive waiting lists. When I called Biotek and spoke with Ted, he was able to help me immediately and the work began the next day. Within two days, they had completed my water remediation. The crew on my project was extremely professional and friendly as well. They were a Godsend in one of the most difficult situations of my life. Thank you!!
Kimberly McManus
-
December 15, 2022
I called the company to come out and check our house for mold. Before the inspection started I showed the inspector the three different attic entrances and two crawl space entrances. Our attic is split into three different areas and you cannot access one area from another. After the inspector finished I asked him about two of the attic spaces that I didn’t see him go into and he said he could see those areas from the one section. I knew that was not possible. I asked him to check the areas again. At the end of the inspection I was told I would have the report in 2-3 business days. It is over a month now, and I still do not have the report. I have called the office number, left an voicemail and have not received a call back. I have called the inspector multiple times, which he says he will send me the report and doesn’t.
Dan Stroud
-
January 30, 2023
Water damage remediation performed on unattached garage. Charged $725 upfront for 1 hour "water damage analysis". Basic job was performed but charged almost $2,000.00 extra for materials and services not supplied or performed. I complained to Ted Borys who admitted to some and excused others saying performed thousands of dollars in work not billed. Why not bill honestly for actual services provided? He asked why I was questioning since insurer had approved. They weren't there to observe and verify work - I was. This is Angi's top recommendation???
Dealing with Angi and Biotek turned unfortunate disaster into unpleasant and regrettable $10,000+ experience.
Debbie Wilkerson
-
August 23, 2022
DO NOT CALL THIS COMPANY!! 6 months ago I called this company to assess water damage and possible mold due to a bathtub. Paid what woman on phone now calls a service charge of $750.00. The young man was here 20 minutes and told me I had extensive water damage and mold. No testing was done. This company only demos and don’t repair. I went wit another company. And discovered NO WATER DAMAGE AND NO MOLD!!!!! $750.09. Is an outrageous service charge!!!!
Taylor Crenshaw
-
March 30, 2022
Buyer beware!
We just moved to SC from WI. We had potential mold in our newly purchased log home so started calling mold remediation companies. After recieving a quote that was quite high based on a visual review my wife called Biotek. Ted talked to my wife and told her to not call a hygienist to test as he would come and test and give us a remediation plan to fix the issue. Ted came into my house with a flashlight and moisture sensor. Never actually used the sensor, didn't test the air or take a sample of what we believed to be mold. Stated there was essentially mold all over our home without testing anything just using a flashlight and charged us $375 to flash his light on our walls. Also told us that we didn't have to take care of our attic which had surface mold on the insulation even though this seemed to be the problem area... Basically said we had mold on all surfaces and needed to clean everything, throw away all our belongings inside... and with that flashlight determined it would be $20-30k to solve...
After he left I had a two testing companies come review the situation both of which do not offer remediation just do the actual testing, provide results from a 3rd party and provide a suggested plan of action... both said our mold levels were not significant based on the analysis, but should clean a few trouble areas and seal a few cracks. I feel Ted used fear mongering to try to force us to pay a ridiculous amount of money for his profit. Ted stated "there are a lot of snakes in this industry so you have to watch out"... well seems I was looking at one of those snakes in the face.
Do your research, have things actually tested and don't just believe the first fast talking remediation company that walks through your home. You can solve on your own for a fraction of the cost.
Our Address
534 St Andrews Rd A, Columbia, SC 29210, USA
Claim Listing: Biotek Environmental, Inc.
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We had a pipe burst in our attic on Christmas Eve. It flooded the whole downstairs of my home. I called several companies, all with extensive waiting lists. When I called Biotek and spoke with Ted, he was able to help me immediately and the work began the next day. Within two days, they had completed my water remediation. The crew on my project was extremely professional and friendly as well. They were a Godsend in one of the most difficult situations of my life. Thank you!!
I called the company to come out and check our house for mold. Before the inspection started I showed the inspector the three different attic entrances and two crawl space entrances. Our attic is split into three different areas and you cannot access one area from another. After the inspector finished I asked him about two of the attic spaces that I didn’t see him go into and he said he could see those areas from the one section. I knew that was not possible. I asked him to check the areas again. At the end of the inspection I was told I would have the report in 2-3 business days. It is over a month now, and I still do not have the report. I have called the office number, left an voicemail and have not received a call back. I have called the inspector multiple times, which he says he will send me the report and doesn’t.
Water damage remediation performed on unattached garage. Charged $725 upfront for 1 hour "water damage analysis". Basic job was performed but charged almost $2,000.00 extra for materials and services not supplied or performed. I complained to Ted Borys who admitted to some and excused others saying performed thousands of dollars in work not billed. Why not bill honestly for actual services provided? He asked why I was questioning since insurer had approved. They weren't there to observe and verify work - I was. This is Angi's top recommendation??? Dealing with Angi and Biotek turned unfortunate disaster into unpleasant and regrettable $10,000+ experience.
DO NOT CALL THIS COMPANY!! 6 months ago I called this company to assess water damage and possible mold due to a bathtub. Paid what woman on phone now calls a service charge of $750.00. The young man was here 20 minutes and told me I had extensive water damage and mold. No testing was done. This company only demos and don’t repair. I went wit another company. And discovered NO WATER DAMAGE AND NO MOLD!!!!! $750.09. Is an outrageous service charge!!!!
Buyer beware! We just moved to SC from WI. We had potential mold in our newly purchased log home so started calling mold remediation companies. After recieving a quote that was quite high based on a visual review my wife called Biotek. Ted talked to my wife and told her to not call a hygienist to test as he would come and test and give us a remediation plan to fix the issue. Ted came into my house with a flashlight and moisture sensor. Never actually used the sensor, didn't test the air or take a sample of what we believed to be mold. Stated there was essentially mold all over our home without testing anything just using a flashlight and charged us $375 to flash his light on our walls. Also told us that we didn't have to take care of our attic which had surface mold on the insulation even though this seemed to be the problem area... Basically said we had mold on all surfaces and needed to clean everything, throw away all our belongings inside... and with that flashlight determined it would be $20-30k to solve... After he left I had a two testing companies come review the situation both of which do not offer remediation just do the actual testing, provide results from a 3rd party and provide a suggested plan of action... both said our mold levels were not significant based on the analysis, but should clean a few trouble areas and seal a few cracks. I feel Ted used fear mongering to try to force us to pay a ridiculous amount of money for his profit. Ted stated "there are a lot of snakes in this industry so you have to watch out"... well seems I was looking at one of those snakes in the face. Do your research, have things actually tested and don't just believe the first fast talking remediation company that walks through your home. You can solve on your own for a fraction of the cost.