BELFOR Property Restoration

Garrett Scholten

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October 31, 2022

Their water damage and mold mitigation was very professional and timely. They checked on us repeatedly and serviced their dryer weekly until we could get our busted water heater (the source of the damage) replaced. The removed only as much material as necessary and placed plastic to seal the open spaces from rodents and other critters. Their professionalism is unprecedented and their willingness to answer any and all questions is a HUGE point in their favor for me. The only reason they don't get 5 stars (and I will change this if I'm wrong) is because after the damage removal getting a hold of their repair team was next to impossible. I understand that there is a massive demand for contractors right now, but to me it felt like a "job-half-done" situation. They may be different departments or they only use sub-contractors for the rebuild part of a job, but in the end I got tired of waiting (1 month with zero contact) and just finished the job myself. Granted it was a small job, but I was upfront about if they took the small repair job for the water heater I would also include a complete floor remodel for the rest of my house. Didn't seem to sweeten the pot at all for them. TLDR; they are a wonderfully professional company and are easily the most prompt and courteous damage response I have ever dealt with. They just seem to lack follow through for the rebuild and repair (the part where walls are put back in place). If you can get them it's well worth it, just have a different contractor lined up for the last half.

Speedy[TS]

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February 21, 2023

Worst contractor I've ever encountered. Tornado ripped my house apart2 years ago and work is still not complete. Workers and managers keep quitting mid job, work is ridiculous. Now won't answer my calls or finish work. Matt will lie to your face with a smile and promise all will be done...then cash the check and disappear never to return again. Avoid this company if you want quality completed work.

Jessica Conway

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March 31, 2023

Having a home repaired is never a walk in the park. It's a bumpy ride really no matter which road you take. But I can say that through the process Jacob has been excellent to work with. He responds lightning fast to my texts and answers when I call. He has been quick to find answers and even when there were problems he promptly provided solutions. I highly recommend A++

Jay Watson

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March 22, 2023

This is an excellent company that’s reliable and always gets the job done in a timely manner. Jacob Baxley is awesome! Whatever your issue may be, contact Jacob and he will take care of it. He is very professional.

Gwen G Reed

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April 10, 2023

Once they began the work, they did a very good job. They were timely and answered my questions. Each time I called the office, Zac, I think was his name was very helpful