About BELFOR Property Restoration

4.3 / 5

from reviews

Is this your business?

    Tray
    -
    April 28, 2024

    We had major water damage the process started out well then turned into a nightmare. We’ve waited over four months for things to be done and repairs to start and get every excuse why it hasn’t started. Every time they’d say they were coming we moved important Doctor-Specialist appointments to make ourselves available for them, then day of or etc they cancel and give us a different day to do it all over again. After well over 4 plus months we are told they aren’t doing any further work or repairs after they started water dry out-even though things aren’t complete as well as new damage to my home from them. It took them over four plus months to not even attempt to fix anything, mean while we’ve been not able to live in our home. The pictures are to show how house has been left opened for months and still is. I definitely would not recommend this Company at all. Even my neighbors asked what was taking them so long to fix everything. That this shouldn’t have taken more then a few weeks, even my adjuster stated this was going way longer then it should have been. That these kind of jobs shouldn’t have taken longer then a month max. Adjuster was fast getting things approved to move forward and this Company just continued to delay things. They knew we were stuck in a hotel with pets as well as Disabled. This is extremely saddening they’d do this to a Veteran and his Family. We are both on special diets due to medical and with out a place to cook or store food we were stuck ordering food daily or stuck with Hotel restaurant food. This is heartbreaking-sickening that a Company would do this to a Family and make it were they can’t be in there home. Then taking more then 4 plus months to state you aren’t finishing the job and make us try to find another Company that can fix the messes you made as well as complete your job. I wish this Company had never been to my home and disrupted our lives like they have. Water damage was heartbreaking enough then you put us through all of this is wrong in so many ways. 💔

    Ciara Metcalfe
    -
    February 23, 2023

    I cannot say enough good things about everyone we have worked with at Belfor. We had just gone through a painful kitchen remodel with another company when our hot water heater burst and flooded from our attic. Belfor responded immediately to our insurance claim and had the mitigation crew out within an hour of submitting our claim. The mitigation crew was fantastic and the restoration crew far exceeded every expectation we had. Chris was a perfect project lead who was always responsive and a joy to work with. After a not so great remodel with another company and seeing the stark contrast of how amazing Belfor was I will continue to sing their praises to everyone I know. Highly recommend them to anyone looking for mitigation and restoration!

    A K
    -
    January 04, 2023

    My experience has been great. This company has several departments. I dealt with the adjuster (Tracy) and repair (Chris) and pack in/pack out. All were amazing people. Chris is personable and very professional and went out of his way to complete things. It was a long process but worth it. Gonna miss them and wish them all the best!

    Eric McKee
    -
    November 01, 2022

    Our IH team has direct experience working as independent mold, soot, lead, and asbestos inspectors on many of BELFORs remediation projects in the Southeastern Virginia area over the years. We appreciate their continued professionalism, attention to detail, and serious attitude about doing the job right. From small jobs to large, they seem to be able to consistently mobilize quickly, while providing a very high caliber of project managers and very detailed oriented work crews. They obviously take pride in their work and it shows in their results. It is always nice for us to hear that BELFOR has been assigned to projects we are also hired to work on.

    Ms Jackson
    -
    August 26, 2020

    I contacted Belfor after finding out that my crawl space had quite a bit of water in it and my AC ducts were completely saturated. From start to finish, I can truly say that the experience was a great one. I was out of my home for a little over two weeks, while they fixed the issues, and they kept me informed every step of the way. They showed up as promised, performed every action that they said they would and even finished the job earlier than anticipated. Every person that I met was extremely professional and very kind! I worked mostly with Robert Emmons and he was just awesome! Thank you, Rob, and thanks to all of you that had a hand in this process. I appreciate your kindness, your professionalism and the quality of work. Kudos to all of you.

    BELFOR Property Restoration

    Our Address

    909 Executive Ct, Chesapeake, VA 23320, USA

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