About BELFOR Property Restoration

4.4 / 5

from reviews

Is this your business?

    Eric Polis
    -
    May 31, 2024

    I’ve had the bad luck of being involved in 5 water leak events at my home and my in laws condo. But I’ve had the GOOD luck of having connected with Belfor for these mitigation and construction events. From a small event to a leak affecting my entire downstairs requiring moving out of our home, the Belfor team has provided a solid team of remediation techs, back office personnel / schedulers, and also construction people. They’ve always had plenty of fans, air scrubbers, and dehumidifiers for any size job. And if I needed clarification on the repair strategy, air quality testing, etc I received timely replies. I highly recommend this company.

    Tina Mitchell
    -
    July 29, 2023

    I have nothing bad to say about this company. Their professionalism and responsiveness were impressive. Angela, Jason and Felix all worked with me and my Insur company to complete repairs due to water damage from water heater. And then to add another problem to the mix, my AC system had to be replaced in the middle of these repairs. No problem, they also coordinated with my AC company, Black Mountain Air. The communication in itself was nothing short of amazing. And the work was done to perfection. It looks better than it did before the water damage. Amazing customer service. Thank you Belfor!

    Blanca Loya
    -
    April 29, 2024

    Both Felix and Joseph, are the most wonderful gentleman ever your company is very lucky to have them, they have a very warm heart they take care of what needs to be done immediately. Immediately they touch my heart they feel like family members, and their work is excellent!!!!

    Lea Jonic
    -
    May 20, 2024

    Do not use, ever! First, they can’t give you a schedule, we say with our garage torn apart for months while they said we were waiting on permits. When I finally reached out to the city, they said they just applied for the permit the week prior. They would randomly call and say, “we are coming tomorrow “ as if everyone is just sitting home waiting for them for weeks. When they did get going, they tried to leave things out, give you cheaper things than you paid for, change their quoted prices and on top of that, they did terrible work. Had no idea how to hang over garage shelving and the worst epoxy floor I’ve ever seen. It chips away if I wipe it, it’s tough and sloppy. Stay far away from this company! *to update based on your response so everyone understands what you are getting into: this is exactly the type of run-around response to expect and not true! Our insurance company was amazing and quick, as a matter of fact had to push you to get the proposal right to approve - you wanted to clean doors, garage door, hot water heater and they wanted them replaced, had to ask many times to change it and add cleaning of vents. Once approved, you quickly came out to get the check endorsed & drop a dumpster to demo on Halloween - demolished the garage and there it sat, for months. Wasn’t done until St. Patricks day. We finally had to tell you to ignore and forget about adding a simple water line for a fridge & plumbing for a sink next to the hot water heater because the belief that it would be easier while all the walls were open was thrown out the window when you quoted many thousands of $’s. We will just handle it ourselves later but not until after you used it as an excuse for a month. I had to chase you down to give you paint colors and as for the over the garage shelving, if you didn’t know how to install it they way it was when you demoed it, you should have found someone that could or taken pictures! I had a handyman in here for 5 minutes to tell me why they were incorrect and now have to do it on my own money! The final straw and why I wrote this review is that in addition to flecks coming off when I sweep the brand new epoxy floor, the whole thing is so rough that it shredded the swiffer pad when I try to clean it. To get it fixed would be to take everything out of the garage, again, to put a smooth coat on top.

    Lisa Pei
    -
    September 02, 2023

    Francisco (Javier) and Belfor did a excellent job rebuild my condo after fire destroyed almost everything with only exterior walls left. This was a massive and complex restoration project and they finished exceeding my expectations. They are very professional and knowledgeable in what they are doing and did a great quality job in every step of the rebuild. They genuinely care about their customers and customer service is exceptional. Communicating to Francisco or calling to office to talk to Carolina or Alexia always get my questions answered or my concerns resolved. Thank you all!

    BELFOR Property Restoration

    Our Address

    2915 Coleman St, North Las Vegas, NV 89032, USA

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