We had water/sewage damage in our master bedroom/bathroom. ATS did an outstanding job putting everything back together. The tile guy, LINO did an awesome job restoring the bathroom. He worked long hours to complete the job. We are so very thankful for all the hard work all the employees did. A big thanks to Chris for organizing everything and going above helping us put things back in order. GREAT JOB!!
We highly recommend ATS Restoration!! We are so happy with the final results after experiencing a house fire the week before Christmas. We’d like to thank Tom Burns our project manager and his team, especially Leah and Veronica for their kindness and professionalism. Tom is extremely knowledgeable and was able to walk us through every step of the restoration process. Our home is beautiful!!!
After we experienced a dishwasher leak back in March, we were paired up with ATS through our insurance company to manage the demolition, pack out, and reconstruction of our kitchen & hardwood flooring. This project was a daunting one - I was five months pregnant at the start and the water damage required the removal of flooring, the majority of our kitchen cabinetry, and the deconstruction of our giant kitchen island. My only wish was to be back in our home by the arrival of our baby on August 1st. It was hard being displaced during those final months of pregnancy, but the entire ATS team rose to the occasion and kept us on time with a rigorous schedule. Travis and the demo team were amazing at kicking off the project in a speedy way so that we could get estimates approved by insurance. He also miraculously saved our kitchen island countertop, which we believed to be a one in a million feat. Josh was fantastic and easy to reach when we needed more pack out support than initially expected. From there, David took over as our superintendent on the rebuild and did the impossible - in his words, he created a “zipper” schedule where multiple pieces of the project could be managed simultaneously and in sync, so as not to lose a single day. I truly did not believe we would be in our home by the end of July, but his management of the project and all of the moving pieces was essential to getting us back in on time!! I also want to give a shout out to our team of movers under Romero, as well as Veronica, Veronica and Maria who managed to unpack our home so meticulously that it felt like we had never left. The care and attention to detail was so appreciated with our things, especially while I was 3 days from giving birth and unable to provide much assistance. Thank you again to the whole team - we couldn’t be happier with the service and quality that was provided.
We had a great experience with ATS. Tom Burns managed our restoration after a major leak, and I only have great things to say about his excellent customer service and the quality of work. Tom was exceptionally accommodating, always cheerful and helpful, and very organized. The work crews seemed competent and I felt like our job was in good hands the whole way through the process.
Update.. Olga and Maria did a most extraordinary job unpacking and placing our contents. They finished up today, and we are so happy. They organize, arrange, clean, manage and take care of every item in the house. So pleased. This crew needs extra compensation for a job well done! Thanks so much from Sherman, Texas! Drew, Berto , Austin, Olga, and Maria did a superb job under the most amazing direction of Hunter Carder. I've never seen such a finely tuned and responsible crew. This flood rocked our world, but our possessions were safe, cleaned, and handled with compassion and care! A special shout out yesterday for Drew and Berto and their job putting things together and hanging the artwork. And Austin, we could not have made it without your expert reassembly of beds and sectionals, etc. All questions answered with care! Thanks!
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