Following the 2023 winter ice storm here in Little Rock, we had a surprise roof leak occur in our relatively new home. Our insurance adjuster recommended Arkansas Mold & Water assess the situation and they responded immediately to our call for help. They swiftly put us at ease by accurately assessing there was no presence of water in our ceiling or an exterior wall where the leak had occurred. As a precaution, they ran a fan for a few days in an attic area, then re-assessed for moisture, once again reassuring us that all was well. THANK YOU everyone at Arkansas Mold & Water for the professional, fast and expert help we needed during such a stressful time!
Zachary Allen
-
April 03, 2023
Ken came out for inspection and told us there was mold and possibly wood rot behind our walls. Once they opened up the walls found out there was no mold or wood rot in the areas they were fixing. When inspection was done Ken had said that it needed to be fixed because it was in my daughter's bedroom and it could cause health issues." My daughter is five and has autism and epilepsy" I understand numbers don't lie on moisture levels but if they tell you there's mold and it's a health concern for your child that you need to get fixed quickly. I feel that's a scare tactic to get the job. And once wall was removed and there was no mold in the lower area where they were concerned with. Instead of saying there's nothing here, we will let it go. They insisted on continuing to"fix it"even though the mold removal tech from Arkansas mold removal said there was no mold on back of drywall. I don't feel like it's an honest way to do business and using scare tactics to get work is wrong on every level especially concerning your children.
Melissa Peabody
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September 29, 2022
We are SO thankful to Ken, Garrett and Steve at Arkansas Mold for correcting the water and mold problems we had in our home. Ken returned my call promptly (even on a weekend) and was quick to ease my mind about our water and mold issues. They were very professional and extremely knowledgeable about the steps that we needed to take to get our house back to working order. I highly suggest using them if you find yourself in a situation like ours. Thanks again Ken. We appreciate you more than you know!
Matthias
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May 06, 2022
These dudes are legit. Extremely professional, timely, honest, and responsive. Kyle probably saved my family's life by detecting a gas leak in our home and showing me how to shut off the gas. Highly knowledgeable on all things regarding mold. This business is run by great human beings.
Kristen Dane
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February 03, 2021
Ken & Brandon were great to work with and very professional during the mold & water remediation for our kitchen after a drain pipe leaked through our wall, cabinets, and subfloor. They took the time to explain everything to us first time homeowners in a way that we could understand, and they truly went above and beyond to help us. They checked in frequently throughout the whole process to ensure the remediation equipment was running as smoothly as possible and even offered to come out after hours if we had any issues (we didn't). They worked directly with our insurance company to get us promptly taken care of.
Our Address
914 N Olive St, North Little Rock, AR 72114, USA
Claim Listing: Arkansas Mold and Water, Inc.
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Following the 2023 winter ice storm here in Little Rock, we had a surprise roof leak occur in our relatively new home. Our insurance adjuster recommended Arkansas Mold & Water assess the situation and they responded immediately to our call for help. They swiftly put us at ease by accurately assessing there was no presence of water in our ceiling or an exterior wall where the leak had occurred. As a precaution, they ran a fan for a few days in an attic area, then re-assessed for moisture, once again reassuring us that all was well. THANK YOU everyone at Arkansas Mold & Water for the professional, fast and expert help we needed during such a stressful time!
Ken came out for inspection and told us there was mold and possibly wood rot behind our walls. Once they opened up the walls found out there was no mold or wood rot in the areas they were fixing. When inspection was done Ken had said that it needed to be fixed because it was in my daughter's bedroom and it could cause health issues." My daughter is five and has autism and epilepsy" I understand numbers don't lie on moisture levels but if they tell you there's mold and it's a health concern for your child that you need to get fixed quickly. I feel that's a scare tactic to get the job. And once wall was removed and there was no mold in the lower area where they were concerned with. Instead of saying there's nothing here, we will let it go. They insisted on continuing to"fix it"even though the mold removal tech from Arkansas mold removal said there was no mold on back of drywall. I don't feel like it's an honest way to do business and using scare tactics to get work is wrong on every level especially concerning your children.
We are SO thankful to Ken, Garrett and Steve at Arkansas Mold for correcting the water and mold problems we had in our home. Ken returned my call promptly (even on a weekend) and was quick to ease my mind about our water and mold issues. They were very professional and extremely knowledgeable about the steps that we needed to take to get our house back to working order. I highly suggest using them if you find yourself in a situation like ours. Thanks again Ken. We appreciate you more than you know!
These dudes are legit. Extremely professional, timely, honest, and responsive. Kyle probably saved my family's life by detecting a gas leak in our home and showing me how to shut off the gas. Highly knowledgeable on all things regarding mold. This business is run by great human beings.
Ken & Brandon were great to work with and very professional during the mold & water remediation for our kitchen after a drain pipe leaked through our wall, cabinets, and subfloor. They took the time to explain everything to us first time homeowners in a way that we could understand, and they truly went above and beyond to help us. They checked in frequently throughout the whole process to ensure the remediation equipment was running as smoothly as possible and even offered to come out after hours if we had any issues (we didn't). They worked directly with our insurance company to get us promptly taken care of.